SAP Consultant - Paramount Staffing
Los Angeles, CA
About the Job
Job Summary:& &
We are seeking a highly skilled SAP Consultant to join our managed service model supporting a large telecommunications provider. The role focuses on providing tier 2/3 production support, enhancements, and solution design within a BRIM (Billing and Revenue Innovation Management) environment. This position requires an individual who is self-motivated, proactive, and capable of troubleshooting complex issues without hand-holding. The ideal candidate will have extensive experience with BRIM, including Convergent Invoicing (CI) and its integration with SOM (Subscription Order Management) and FICA (Financial Contract Accounting).&
Key Responsibilities:& &
• Provide managed support for BRIM Convergent Invoicing (CI) within a telecom environment.& &
• Troubleshoot and resolve bugs and issues within the CI, SOM, and FICA modules.& &
• Ensure seamless integration of CI with third-party systems for invoice generation and printing.& &
• Conduct root cause analysis for production issues and implement effective fixes.& &
• Perform system enhancements by configuring new features as needed.& &
• Design and implement innovative solutions to improve business processes.& &
• Collaborate with external customers and stakeholders to ensure smooth operations and issue resolution.& &
• Maintain a proactive approach to identifying and resolving potential issues.& &
Required Qualifications:& &
• Strong expertise in BRIM Convergent Invoicing (CI).& &
• In-depth knowledge of CI integration with SOM (Subscription Order Management).& &
• Experience with CI integration with FICA (Financial Contract Accounting).& &
• Familiarity with third-party integrations for invoice generation and printing.& &
• Proven ability to troubleshoot and resolve production issues.& &
• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.& &
• 5+ years of experience with SAP BRIM, CI, SOM, and FICA in a support or implementation role.& &
Preferred Qualifications:& &
• Experience working within the telecom sector.& &
• Strong problem-solving skills with a critical thinking mindset.& &
• Excellent written and verbal communication skills.& &
• Ability to interact effectively with external customers and stakeholders.& &
• SAP certifications related to BRIM or CI modules are a plus.& &
Soft Skills:& &
• Sense of urgency and ability to manage priorities effectively.& &
• Strong interpersonal skills and customer-facing experience.& &
• Self-motivated with a proactive approach to problem-solving.& &
• Ability to work independently and think critically to identify solutions.& &
Education:
& Bachelors Degree
Source : Paramount Staffing