SATCOM Network Support Specialist - C3EL

Job Overview: 

Title: SATCOM Network Support Specialist

Location: Scott AFB, Illinois

Clearance Level: Secret (Active, In-Scope)

(This position involves shift work, which may include nights and weekends.)

Description:

C3EL has an opening for a SATCOM Network Support Specialist at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.

Responsibilities:

• Perform IP network support to include configuration of switches, routers, firewalls, and voice equipment. 
• Conduct IP satellite modem support to include configuration and issue of option/boot files.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Remotely access and de-access customers into the IP/SATCOM networks.
• Verify equipment is operating in the baseline configuration and react to alarms as necessary.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.

Minimum Qualifications:

• Secret (or higher) clearance
• 2+ years of recent and relevant experience
• Basic knowledge of IP circuits & routers
• IAT II Certification (Security+ CE, CCNA-Security, etc.)

Desired Qualifications:

• Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls, and IP Modems
• Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems
• Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices
• Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR)
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
• Utilization of SAA/GAAs as source documentation for network configuration
• Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs
• CCNA or CCNP certification

Education:

• A minimum of a high school diploma or equivalent is required.