SBA Processing Administrator - Countybank

Join Our Team as an SBA Processing Administrator at Countybank!

Location: Greenville, SC (other Countybank locations will be considered).

About the Role: Countybank is seeking a self-motivated, detail-oriented individual to join our SBA team as an SBA Processing Administrator. This role is responsible for supporting the SBA Loan Administrative team with closing, post-closing and compliance efforts of the Bank's SBA Loan Division and will work closely with the team to ensure smooth processing and streamlined loan closings. The person in this role will provide outstanding service to all Bank clients via phone, email, or in person, answering questions about the client's relationship with the Bank and actively seeking referral opportunities for added Bank services.

Why Join SBA: You'll have the opportunity to help small business owners-both those who are just starting out and those looking to grow-who can't get traditional bank loans. You'll play a key role in moving them forward in their journey, which means you'll get to be part of their success story. It's a very rewarding experience!

Key Responsibilities:

• Coordinate with loan applicants and other parties to collect all documentation needed for processing and closing assigned SBA loans.
• Order third party reports (appraisals, environmental studies, business valuations, etc.).
• Process and track applicant fees and third-party deposits; generate closing wire transfer requests.
• Attend loan closings for assigned transactions.
• Ensure executed loan package delivery to Loan Operations for processing.
• Follow up as needed to collect post-closing documentation; conduct post-closing reviews for files assigned to other SBA Processing team members.
• Assist with booking and imaging of loan closing package.
• Process post-closing loan disbursements.
• Communicate post-closing requests to Portfolio Manager and/or Loan Operations as appropriate.
• Request loan sale bids for fully funded loans.
• Communicate weekly status updates to SBA Department personnel during Pipeline Meetings.
• Identify technical issues and suggested improvements for SPARK and relay to the SBA Administrative Manager periodically to help ensure team efficiency.
• Make recommendations for the continuous improvement of the SBA Lending process.
• Refer clients to appropriate bank personnel for other bank services (mortgage, insurance, trust, etc.).
• Demonstrate high degree of understanding relative to SBA's Standard Operating Procedures and industry best practices.
• Prepare periodic reports for management as needed.
• Participate in and successfully complete ongoing compliance training as required.
• Involves a balance between working independently and collaborating with others, as well as frequent customer interaction via telephone, email, virtual calls and in-person meetings.
• Other duties as assigned.

Qualifications:

• High School Diploma required; an associate or bachelor's degree in business administration or a related field from an accredited college or university is preferred.
• SBA lending support experience or any equivalent combination of education, training or experience which provides the required knowledge, skills and abilities.
• Excellent client service and communication skills.
• Intermediate to high level of experience with Microsoft Office.
• Strong analytical and critical thinking skills with the ability to solve problems effectively.
• Ability to maintain a high level of discretion and confidentiality.
• Self-motivated with a high level of initiative.
• Excellent organizational skills and attention to detail.

This is a full-time position in a smoke and drug-free workplace with strong corporate values that foster associate growth and satisfaction. Compensation is commensurate with experience, education, and level of expertise.

About Countybank

Our Mission: To Serve Our Clients, Our Communities, and Our Associates

Countybank began its service to the Greenwood community in 1933, when it was founded by a group of Greenwood businessmen as The County Bank. While the bank has evolved through its history to operate as a complete family of financial services, our core mission has never changed. We remain an independent, locally owned institution that is focused on meeting the financial needs of the families and businesses of Greenwood, Greenville, Greer, and Anderson communities.

How We Give Back

The Countybank Foundation was formed in 1971, under the leadership of former bank president R. Thornwell Dunlap Jr., to identify specific charitable needs and to distribute funds to selected organizations on a yearly basis. Since 1990, the Foundation has contributed more than one million dollars to a wide variety of local civic, educational and cultural programs, including the establishment of several college scholarships and endowments.

In addition to the Foundation's contributions, Countybank employees spend thousands of volunteer hours in their communities. Currently, more than two-thirds of the associates at Countybank volunteer with local charitable and civic organizations.

Learn More

Visit us at www.ecountybank.com.