Technical Writer-Level 2(IT and Cybersecurity) - Remote at Wise Men Consultants
About the Job
Job Title: Technical Writer-Level 2(IT and Cybersecurity)
Contract to Hire: Yes
Work Authorization: GC/Citizen
Duration: Jan 2025 to Dec 2025 (option to hire after 3 to 6 months)
Location: Remote
Skills and Experience
- Total No. of years of experience(Min 5 years)
- of Years of experience as a Technical Writer
- Must have experience as a Technical Writer in the IT and Cybersecurity
- Bachelor's degree in computer science, information technology, creative writing, English, or related field or equivalent work experience.
- Understanding leading cyber security guidelines and frameworks (NIST, FISMA, ISO, etc).
- Ability to proofread technical documentation that Subject Matter Experts (SMEs) have created.
- Good working knowledge of MS Office, windows, and share point.
- Ability to undertake multiple projects and deliver on tight deadlines.
- Vital research and analytical skills
- Excellent technical writing skills
- Detail-oriented and have technical accuracy in writing user documentation.
- Excellent Written and Verbal Communication. Need samples of portfolios of materials for review.
Overview:
The Information Technology and Security – Technical Writer will be pivotal in improving the customer’s processes and procedures by creating technical documentation such as policies and procedures. Candidate needs a strong understanding of the IT and Cybersecurity domain with the ability to explain complex concepts in structured and concise language. A person who can create technical information in easy-to-understand language for a technical / non-technical audience, including internal teams such as Analysts and IT support staff. The Technical Writer will produce high-quality documentation following LIPA’s brand templates that clearly articulate the structure, effectiveness, and opportunities for improvement identified by PSEG LI staff.
Duties/Responsibilities
- Conduct information-gathering sessions to understand technical processes and solutions comprehensively.
- Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
- Collaborate with SMEs to obtain and organize information for content development.
- Create documentation after thoroughly collaborating with subject matter experts and technical staff.
- Organize, coordinate, and run documentation operations for a 2+ year program. The effort will require an in-depth management of processes and the accompanying data that will be managed day to day.
Content Creation and Management:
- Produce, manage, and enhance a wide range of written materials, including policies, procedures, departmental announcements, technical specifications, training materials, and formal reports. Create how-to documents with screenshots and tutorials.
- Develop documentation aligned with the requirements identified in the recent assessment.
- Determine the most precise and logical way to present information for the most significant reader comprehension.
- Generate innovative ideas for content and workflow solutions.
- Review and copyedit content developed by other members of the team.
- Ability to take existing policies and procedures documentation and improve it.
Technical Understanding:
- Demonstrate an in-depth understanding of technical processes and solutions through a questioning attitude and collaboration with stakeholders.
- Participate in collaboration sessions to ensure accurate and insightful documentation.
- Analyze information required to develop or update policy, procedure, and form documentation.
Please send the updated resume to srinivas.puppala@resolvetech.com or reach me at 469-913-0910. Referrals are welcome!
