Scale Licensing Specialist - Software Guidance & Assistance

Software Guidance & Assistance, Inc., (SGA), is searching for a Scale Licensing Specialist for a Contract assignment with one of our premier SaaS clients in San Jose, CA or Lehi, UT. This is a hybrid role.

As our customers head into a challenging economic environment, their needs, outlooks, and behaviours are changing. Software Licensing and the management of licensing is becoming critical to our joint success, not only through value realisation and risk reduction, but also by making sure our customers understand the increasingly powerful ways that our offerings are helping Businesses across the world.

Our scale programs support and guide our customers towards genuine, right sized investments for their Creativity and Productivity requirements and ambitions. We aim to run objective and empathetic engagements with customers to ensure that the programs run smoothly and efficiently. You will work with great people across an international business to help make our Licensing business successful, our products valuable to our customers and critically to help boost the efficiency and impact of the team.

Responsibilities :

• Be responsible for hitting a financial target and key performance indicators.
• Work closely with the Licensing team.
• Provide regular updates to the team lead and also within the customer management system.
• Work and align with various stakeholders.
• Build out a sustainable cadence for your role and the tasks at hand.
• Constantly measure and refine your performance to maximise success.
• Run a positive, insightful and valuable service for customers.
• Engage with customers respectfully and from a point of knowledge.

Required Skills :

• 2 to 5 years of experience in Licensing and Software
• Confidence/gravitas and experience with business to business interactions
• Experience within a partner/reseller indirect sales organization
• Pro active, results orientated approach
• Highly responsive and passionate communicator; both written and spoken
• Virtual/Matrix based organisation navigation skills
• Creative, critical thinker
• An analytical eye to spot the best places to guide your efforts and most valuable insights/information to share with customers
• IT/Technical skills/knowledge
• Organised and comfortable handling multiple tasks at once

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.