Scaled Abuse Analyst, YouTube Trust and Safety - Google
San Bruno, CA
About the Job
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in data analysis using SQL to identify trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 3 years of experience managing projects and defining project scope, goals, and deliverables.
Preferred qualifications:
- Master's degree.
- 5 years of experience with one or more of the following languages: SQL, R, Python, or C++.
- 5 years of experience with machine learning systems.
- Excellent written and verbal communication skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Scaled Abuse Analyst, you will analyze large-scale data and scaled systems of review. You will be a contributor to the strategy for reducing network controversies on YouTube. In this role, you will be a key contributor to the strategy for reducing network badness on YouTube. You will balance the short-term requirements we face.
This role may require on-call work at weekends on a rotational basis. This role may also be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
The US base salary range for this full-time position is $117,000-$172,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Apply advanced statistical methods to large complex data sets to understand impact of abuse to the YouTube ecosystem. Contribute strategy and development of new workflows against additional known vectors of abuse.
- Learn complex and technical concepts, systems, and deliver meaningful results using them. Communicate highly technical results and methods clearly.
- Maintain, foster, and promote quality by providing regular feedback metrics to the Global team. Manage technological solutions for streamlining quality assurance and produce scalable training solutions to emergent workflows.
- Perform fraud and spam investigations using various data sources, identify product vulnerabilities, and drive anti-abuse experiments to prevent abuse. Work with engineers and interact cross-functionally with stakeholders to improve workflows via process improvements, automation, and anti-abuse system creation.
- Develop high quality training materials, create consensus, and maintain communication for YouTube Scaled Abuse with business stakeholders.