Scaled Account Manager at Trove Information Technologies
San Francisco, CA
About the Job
Why join Pave?At Pave, our vision is simple--unlock a labor market built on trust. How are we going to get there? By building a compensation platform powered by the largest real-time compensation dataset on earth, giving you confidence in every compensation decision.We partner with our customers to help them build and retain world-class teams through planning, communicating and benchmarking their team’s compensation in real time. And you don’t have to just hear it from us — you can hear it from our customers: Allbirds, Hover, Credit Karma, Grammarly, and more.We’re growing fast, building an incredible team and product, and having plenty of fun as we do it in our San Francisco and New York City offices. If playing to win, building with intellectual honesty and focusing on in the Pave platinum standard sounds like fun - we highly encourage you to reach out
We’d love to partner on our journey to change the world of compensation! Account Management @ Pave As an Account Manager, your mission will be to retain and grow revenue for a large portfolio of customers
You will leverage one-to-many, scalable methods to drive customer engagement and retain/grow revenue
This will be a highly visible and cross functional role - the AM function will partner closely with our Sales, Technical Account Management, Marketing and Operations team to drive revenue for Pave.What we’re looking for:2-3 years of experience in Account Management, Customer Success Manager or related customer-facing position within a rapidly growing B2B SaaS company
It’s a plus if you’ve worked in the HR tech space.Experience leveraging high-touch and one-to-many tactics to drive positive customer outcomes and enable users to further leverage the platform.Demonstrable track record of hitting/surpassing commercial targets.Excellent interpersonal skills with a history of building strong business relationships.What you’ll get out of it:Become an expert in compensation.Further an incredibly important vision to unlock a labor market built on trust by creating confidence in compensation decisions.A lot of learning, and a lot of fun!Compensation, It's What We Do.This salary range may include multiple levels
Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail
Salary is just one component of Pave's total compensation package for employees
Your total rewards package at Pave will include equity, top-notch medical, dental and vision coverage, commuter benefits, catered lunch, an unlimited PTO policy, and many other region-specific benefits.Pave's salary range for this position $127,500—$172,500 USDOur Compensation PhilosophyPave’s compensation philosophy is to target the 75th percentile of the market for both cash and equity at your job level. This means that the “mid point” of every band at Pave is the 75th percentile of the broader market.Pave also has a merit-based philosophy when it comes to compensation increases
We run a performance cycle twice per year to evaluate employees’ performance
Higher than average performance ratings result in compensation increases to the upper end of the individual’s compensation range for their role
The result is that high performers at Pave are paid above the 75th percentile of the market at large.Pave is committed to pay equity
If you get an offer from Pave, it will be based on your level as determined by your interview performance. And nothing else. We explicitly do not negotiate salary and equity to ensure that we aren’t introducing bias that could lead to pay inequities within the team between candidates who have different negotiation tactics.FAQ’s:How big is Pave today? We were founded in late 2019, and have grown to 150 employees across San Francisco, New York and the UK.Where are the Pave offices? Our company HQ is in San Francisco's FiDi with a high energy in-person culture
We also have an office in NYC and a hub in England
ð ð½ ðð§What do employee benefits at Pave look like? As an employee at Pave, you will have your choice of medical, dental and vision insurance, as well as access to mental health services and other perks to promote your wellbeing
To enhance your personal and professional growth, you will have a monthly L&D stipend
We take our snacking seriously - employees receive a lunch and dinner stipend as well as many fun snacks throughout the day.Who are some of Pave’s customers? Pave is working with 7,500+ companies today, including some of the best technology logos out there like Credit Karma, RO, Faire, Dropbox, Airtable, Sweetgreen, Checkr, Hubspot, Snackpass, Attentive and more!What can I expect in interviewing at Pave? At Pave, we value intellectual honesty and transparency, and we bring this to our interview process
Throughout your time interviewing with us, we will be evaluating where you can best make an impact through multiple conversations with your recruiter, hiring manager, peers and cross-functional partners
We also use our interviews to determine leveling, which is finalized at the end of your interview process by your hiring manager
The majority of our roles have 3-5 interview rounds
You can expect to hear back from our team within 7 days of application, as well as within 2 days after each interview round
Once we extend an offer, we hope to hear back from you within 1 week
It is extremely important to us that we find a great mutual fit - we’re excited to get to know you!More Questions? Check out our candidate resources page! Pave is committed to a diverse and inclusive workforce
We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status
For individuals with disabilities who would like to request accommodation, please email
Sponsorship for work visas or other permits may be available for certain positions, subject to Pave's policies and legal requirements.
We’d love to partner on our journey to change the world of compensation! Account Management @ Pave As an Account Manager, your mission will be to retain and grow revenue for a large portfolio of customers
You will leverage one-to-many, scalable methods to drive customer engagement and retain/grow revenue
This will be a highly visible and cross functional role - the AM function will partner closely with our Sales, Technical Account Management, Marketing and Operations team to drive revenue for Pave.What we’re looking for:2-3 years of experience in Account Management, Customer Success Manager or related customer-facing position within a rapidly growing B2B SaaS company
It’s a plus if you’ve worked in the HR tech space.Experience leveraging high-touch and one-to-many tactics to drive positive customer outcomes and enable users to further leverage the platform.Demonstrable track record of hitting/surpassing commercial targets.Excellent interpersonal skills with a history of building strong business relationships.What you’ll get out of it:Become an expert in compensation.Further an incredibly important vision to unlock a labor market built on trust by creating confidence in compensation decisions.A lot of learning, and a lot of fun!Compensation, It's What We Do.This salary range may include multiple levels
Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail
Salary is just one component of Pave's total compensation package for employees
Your total rewards package at Pave will include equity, top-notch medical, dental and vision coverage, commuter benefits, catered lunch, an unlimited PTO policy, and many other region-specific benefits.Pave's salary range for this position $127,500—$172,500 USDOur Compensation PhilosophyPave’s compensation philosophy is to target the 75th percentile of the market for both cash and equity at your job level. This means that the “mid point” of every band at Pave is the 75th percentile of the broader market.Pave also has a merit-based philosophy when it comes to compensation increases
We run a performance cycle twice per year to evaluate employees’ performance
Higher than average performance ratings result in compensation increases to the upper end of the individual’s compensation range for their role
The result is that high performers at Pave are paid above the 75th percentile of the market at large.Pave is committed to pay equity
If you get an offer from Pave, it will be based on your level as determined by your interview performance. And nothing else. We explicitly do not negotiate salary and equity to ensure that we aren’t introducing bias that could lead to pay inequities within the team between candidates who have different negotiation tactics.FAQ’s:How big is Pave today? We were founded in late 2019, and have grown to 150 employees across San Francisco, New York and the UK.Where are the Pave offices? Our company HQ is in San Francisco's FiDi with a high energy in-person culture
We also have an office in NYC and a hub in England
ð ð½ ðð§What do employee benefits at Pave look like? As an employee at Pave, you will have your choice of medical, dental and vision insurance, as well as access to mental health services and other perks to promote your wellbeing
To enhance your personal and professional growth, you will have a monthly L&D stipend
We take our snacking seriously - employees receive a lunch and dinner stipend as well as many fun snacks throughout the day.Who are some of Pave’s customers? Pave is working with 7,500+ companies today, including some of the best technology logos out there like Credit Karma, RO, Faire, Dropbox, Airtable, Sweetgreen, Checkr, Hubspot, Snackpass, Attentive and more!What can I expect in interviewing at Pave? At Pave, we value intellectual honesty and transparency, and we bring this to our interview process
Throughout your time interviewing with us, we will be evaluating where you can best make an impact through multiple conversations with your recruiter, hiring manager, peers and cross-functional partners
We also use our interviews to determine leveling, which is finalized at the end of your interview process by your hiring manager
The majority of our roles have 3-5 interview rounds
You can expect to hear back from our team within 7 days of application, as well as within 2 days after each interview round
Once we extend an offer, we hope to hear back from you within 1 week
It is extremely important to us that we find a great mutual fit - we’re excited to get to know you!More Questions? Check out our candidate resources page! Pave is committed to a diverse and inclusive workforce
We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status
For individuals with disabilities who would like to request accommodation, please email
recruiting@pave.com
Sponsorship for work visas or other permits may be available for certain positions, subject to Pave's policies and legal requirements.
