Scheduler - Illinois CancerCare

Illinois CancerCare is seeking a full-time Scheduler to work at the Bloomington clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

• Schedule appointments for follow-up office visits, scans and laboratory tests.
• Coordinate with patient all scheduled appointments. Communicate to patient instructions for tests.
• Record scheduled appointments in the Electronic Medical Record or “EMR”
• Scan office encounter forms and diagnostic order forms into the EMR.
• Perform select billing functions such as, but not limited to: collecting co-pays and co-insurances and code capturing the patient’s office visit.
• Confirm lab and imaging diagnostic codes and enter in EMR. Coordinate with provider and correct if necessary.
• Reschedule missed or changed appointment times, communicate and confirm rescheduled time to patient and record in EMR in accordance with standard policy and procedures.
• Coordinate with the Administrative Assistant to ensure all consult, vacation and on-call schedules are accurate and up to date.
• Coordinate with Scheduler Coordinator to manage physician schedule.
• May be required to provide cross-coverage for Medical Office Assistant.
• Adherence to the ILCC employee handbook, HIPAA policies and ILCC code of conduct.
• Travel to satellite clinic locations as needed.
• Performs clinical and clerical related responsibilities as requested or directed.

High School Diploma or GED.

3 years experience at a healthcare organization preferred.

Certified Medical Assistant "CMA" or Certified Nurse's Assistant "CNA" prefferred.