Summary

Temp would be responsible for contacting customers via email and phone to schedule available orders using Excel reports and internal scheduling systems, researching any discrepancies with scheduled and non-scheduled orders .

There is no extensive lifting, walking or standing.

Seeking candidates who resume reflect working experience with Customer service experience in a call center experience or transportation/logistics industry preferred, Microsoft Excel, data entry, great phone etiquette, able to problem-solve, critical thinking skills , effective communicator, able to manage time efficiently, attention to detail, and great follow-up skills.

Dress code is Business causal (includes tennis shoes and jeans- no holes/rips are permitted, close- toed shoes are required daily- no Crocs)

***Shift timings***

8:00 am to 5:00 PM (Mon to Fri)

Job Type:  Temp to Engage

Requirements

High school diploma or equivalent education is required. 

One year of customer service experience is required. 

Must have adequate reading, math skill, and ability to write legibly Strong Customer Presentation and Communication Skills. 

Must have adequate reading, math skill, and ability to write legibly. 

Database and spreadsheet skills are required. 

Proficiency in MS Office is required. 

Strong Customer Presentation and Communication Skills. 

Possesses teamwork attitude. 

Ability to interact professionally at all levels internally and externally. 

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. 

Work assignments are diversified. 

Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information. 

Minimal physical effort required.

Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.) 

Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.