Scheduler II - Orthopedic Surgery - 4000 Miamisburg-Centerville Rd - Miamisburg - FT/Days - Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview:

Kettering Health Medical Group

• Kettering Health Medical Group, formerly known as Kettering Physician Network, employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas.
• Offering an extensive range of specialties and expertise, our physician practices provide comprehensive care at more than 200 locations and ten counties.
• Our services include heart & vascular, orthopedics, sports medicine, primary care, and urology.

Responsibilities:

• The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments.
• The schedule must provide excellent customer service with good verbal and written communication skills.
• The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications.
• The scheduler must also be very detail oriented.
• The scheduler is also expected to maintain a high level of accuracy in addition to meeting department productivity requirements.

Requirements:

• High School Completion equivalent
• High School Expected date letter in lieu of Diploma
• High School Graduate
• Previous clerical / physician office training
• Epic/EMR 1 Year experience
• Basic Medical Terminology
• Ability to work in a fast pace medical call center environment
• Excellent communication skills
• Ability to Multi-task across multiple hospital platforms and applications
• Ability to follow directions, accept orders and perform repetitive task
• Minimum 1 year (EMR) Electronic Medical Records experience