Scheduler/Office Assistant - Peds/Days - Children's Main Hospital - Children's of Alabama

Office Assistant II (Scheduler)

Pediatric ENT

 

Job Summary

Responsible for performing multiple customer-focused functions with Pediatric ENT Associates as it pertains to scheduling patients for appointments in the Practice.

Job Duties and Responsibilities

• Schedule new and return patient appointments for Pediatric Practice utilizing scheduling protocol.
• Accurately document patient’s information in EPIC Scheduling as described in the scheduling policies and procedures.
• Collaborate with office staff any information affecting the patient’s appointment.
• Process scheduling requests via telephone, fax and email.

Education

High School Diploma or equivalent is required.

Experience

Three year's of medical office or healthcare administrative experience is required. Prior experience in scheduling is preferred. Excellent customer services skills are a must. 

Knowledge, Skills and Abilities

Experience with EPIC scheduling preferred. Must be able to work independently & multi-task.   Ability to communicate on varying levels, both written and oral, is required. Excellent customer service and ability to work well with team.

 

 

Location: Children's of Alabama · Pediatric ENT Associates
Schedule: Full-time, Day shift, 8am - 4:30pm