Scheduling Coordinator - Glendale OBGYN - Full Time 8 Hour Days (Non-Exempt) (Non-Union) - University of Southern California

The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case. The Surgery Scheduler schedules patient surgeries. Obtains authorizations and pre-authorization for surgical services. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to surgery including imaging and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. Schedules patient appointments and provides courteous reception in the clinic. Collects co-pays, answers phones, verifies insurance, registers new patients, and checks patient in/out. Various office duties including but not limited to filing and sorting. Must work with any and every physician in the clinic as necessary. Other duties as assigned Essential Duties: The Scheduling Coordinator actively coordinates an organized and efficient case flow of the surgery scheduling future day-to-day activities monitoring/resolving potential surgery scheduling conflicts. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case. 1. Adheres to protecting patient confidentiality. 2. Promotes a professional business atmosphere utilizing the business computer communication systems. 3. Interacts with others in a positive, non-judgmental manner, managing conflict constructively avoiding escalating negative situations. 4. Communicates all changes with patient and surgical case information to all involved personnel. 5. Demonstrates accuracy and thoroughness in entering information into the Computer systems. 6. Demonstrates flexibility, self-direction, accuracy and problem-solving skills in daily activity. 7. Analyze/plans/prioritizes workload anticipating conflicts. 8. Develops/Participates in Performance Improvement process. 9. Consistently performs duties without interruptions to get job duties completed timely. 10. Demonstrates flexibility in covering others for sick time, vacation, leave of absence or requested day off. 11. Participates in additional projects and assignments as requested. 12. Contributes to a positive departmental morale. 13. Maintains open communication, good rapport and an effective and professional attitude. 14. Minimizes unnecessary conversations to maximize productivity time during shift. 15. Ensures patient charts are prepared prior to surgery including x-rays and pertinent lab work. 16. Works positively with colleagues to create an effective, efficient work place dedicated to customer service and quality patient care. 17. Considers cost-containment measures and efficient use of supplies when ordering. 18. Follows appropriate procedures for verification of physician credentialing. 19. Follows appropriate procedures for obtaining authorizations and pre-authorizations for surgery services. 20. Maintains accurate master surgery calendar for physician(s). 21. Schedules patient surgeries and other ancillary appointment in a timely manner. 22. Reviews and codes charge slips for patient care services and/or surgical services rendered. 23. Release Operating Room open block in a timely manner. 24. Maintains accurate documentation for insurance claims and submits claims in a timely manner. 25. Performs other related duties as assigned. Required Qualifications: Req High school or equivalent Req 1 year Medical office management, medical secretarial or medical assisting experience. Req Excellent customer service. Req Excellent time management skills. Req Excellent verbal and written communication skills. Req Ability to understand medical/surgical terminology. Req Knowledgeable and compliant with HIPAA regulations; maintains strict confidentiality of patient and client Req Ability to work effectively within role independently and with other team members.

Preferred Qualifications:

Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC’s Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$114302.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu.