Scheduling Coordinator - Southern Dental Alliance

Novus Orthodontics in Greenville, SC is looking for a Treatment Coordinator!

We love our patients and want to find that special person who loves getting to know new people and help them on their journey to a new smile. Professional social and organizational skills are a must for this position.

The Treatment Coordinator’s main job responsibility is to clearly explain treatment options and related costs. The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients.

The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.

The Treatment Coordinator will be responsible for some internal administrative duties as well as grassroots marketing to local businesses and referring dentists.

Minimum Eligibility Requirements

• High School Diploma or GED
• Must be detail oriented and organized
• Must possess excellent customer service skills and work well under pressure
• Strong computer skills including Microsoft Office suite and desk top publishing
• Ability to multi-task, meet deadlines, and work in a fast-paced environment
• Ability to work independently as well as with a team
• Excellent verbal, written, and interpersonal skills
• Must pass criminal background check
• Bilingual

Preferred Education and Experience

• 1-year experience working in a dental office would be helpful, but not required
• Use of dental/medical technology.
• Dentrix, Eaglesoft, Dentrix Ascend, or other dental/ medical software experience.
• Billing Experience.
• Understand basic financial concepts.
• Customer Service Oriented and Professional Demeanor.
• Understand, calculate and communicate treatment plans.
• Ability to communicate professionally in person and over the phone.

We Offer:

• Competitive Pay and Bonus Potential
• Medical, Vision and Dental coverage
• Accident Coverage & Hospital Indemnity Coverage
• Paid Holidays and Vacation Time
• 401k, Life Insurance, Short and Long Term Disability
• ID theft protection
• Pet Insurance
• Employee Discounts

VSM Management, LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers.