Scheduling Representative at NSC Technologies

Job Title: Scheduling Representative
Location: NYC
Pay: $60-62,4K
 
RESPONSIBILITIES:

• Plan and communicate the weekly shifts to cover all posts in the assigned region
• Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.)
• Use independent to determine optimal employee placement based on client needs; receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment
• Maintain Scheduling database to ensure accurate information on the daily schedule is posted
• Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action
• Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors
• Address daily call outs and locate replacements for the shifts
• Coordinate daily schedule adjustments in a timely fashion
• Clear all ???exceptions??? to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken
• Collaborate with employees involved from both scheduling and additional departments to increase capabilities, resolve billing issues, satisfy customer complaints, etc.
• Enter employees/shifts into database with goal of having little to no overtime; manage overtime, non-billable, etc. so that it is explainable

QUALIFICATIONS:

• High School diploma or equivalent
• Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation
• Ability to make fast scheduling decisions as changes and adjustments occur
• Exceptional organizational skills
• Strong attention to detail
• Ability to work collaboratively with others; build strong working relationships
• Demonstrated ability to make independent decisions quickly; to reprioritize importance of issues and to resolve issues in order of importance
• Ability to follow up and work independently
• Knowledge of Microsoft Office Suite with the ability to create and analyze reports as necessary required
• Ability to work in a fast-paced environment; manages stress well and can succeed despite multiple challenges being on one???s plate at once
• Analytical skills, ability to tie numbers together and identify anomalies

PREFERRED QUALIFICATIONS:

• Prior experience scheduling a dispersed workforce
• Prior experience working with Explosive Detection Canine Handlers and/or knowledge of the region and client sites
• Knowledge scheduling software
• College degree in Business, Security Management

Anistar PAYS YOU for referrals!!!!!!!! If you know any qualified job seekers looking for work, we want to talk with them! Call us to find out more information regarding our referral placement program!
About Us
At Anistar Technologies, we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the Anistar staffing team will invest the time to understand your goals, work experiences, and career objectives. To search for other exciting opportunities in your area, visit our website at www.anistar.com.

Anistar Technologies is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. Anistar utilizes E-Verify. We offer variable hour employment on contract and contract-to-hire opportunities, as well as permanent placement. MUST have valid driver???s license, reliable transportation,

Interested Candidates, click ???Apply???, or contact the Anistar office at the number listed below.

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