SCITLS IT Customer Services at General Dynamics Information Technology

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Interim Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Suitability:

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Customer Relationships, Leadership, Service Delivery

Certifications:

ITIL Foundation - ITIL

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

Strategic Command Information Technology Logistics Support (SCITLS) provides the full spectrum of enterprise communications and information technology services to support the critical missions of the United States Strategic Command (USSTRATCOM). As one of the largest providers of enterprise-wide IT services in the Federal Government, GDIT’s extensive IT experience provides J6 leadership a unique opportunity to leverage our advanced technology integration experience to stabilize critical infrastructure and rapidly insert technology to accelerate optimization and modernization. It also allows J6 to leverage GDIT’s experience in reducing the technical complexity of USSTRATCOM’s Command and Control Facility (C2F).

We are looking to identify personnel for the following roles to support our team:

• Client Services System Administrator
• Field Services Technician
• Logistics Technician
• Service Center/ Help Desk Administrator
• Service Delivery Administrator
• Workflow System Administrator

The responsibilities of these roles may include supporting the daily operations and ensuring client/user inquiries are responded to timely, providing analysis to determine the causes of problems, defining strategies to implement corrective actions, or coordinating with other departments to improve processes and quality of client interaction.

Required certifications will vary by position but will follow DoD 8140 requirements. This may include the following certifications:

PMP, ITIL Foundations, CND, GICSP, CASP+, CISA or Security +

All positions require either Top Secret or Top Secret with SCI eligibility Clearance

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITLS

The likely salary range for this position is $104,780 - $141,762. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.