Scrum Master | Revenue Tech - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

Join us in this exciting role as a Scrum Master for one or more software engineering teams building United’s Ancillary Retail Platforms. Your primary goal will be to foster an environment where your team is engaged, productive, and satisfied. You'll guide and coach your team in planning, executing, and continuously improving, ensuring alignment with organizational goals and maximizing their impact.

• Establish, manage, and continually refine impactful processes that help the team achieve their goals.
• Advocate for your team, ensuring they have the necessary resources and support to deliver high-quality products.
• Maintain a prioritized product backlog that aligns with the team's objectives.
• Publish a roadmap and provide regular updates for stakeholders.
• Coordinate cross-functional efforts as necessary, aligning all team members on success metrics.
• Continually improve the team's efficiency, productivity, and effectiveness by identifying and implementing process improvements.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree.
• 4+ years of hands-on experience.
• Proven experience as a successful Scrum Master.
• A lean startup mindset with an enterprise perspective, enabling rapid technology scaling and cohesive collaboration with enterprise technology teams within United Digital Technology.
• Solid understanding of Agile principles and practices.
• Experience working within a multi-disciplined, cross-functional technical organization with matrix reporting relationships.
• Legal authorization to work in the United States without sponsorship.

What will help you propel from the pack (Preferred Qualifications):

• Expert problem-solving and management skills.
• Ability to create compelling stories, advocate for teams, and engage leaders.
• Attention to detail, organizational skills, and the ability to prioritize tasks.
• Advanced knowledge of software development standard methodologies.
• Experience evangelizing modern software engineering practices.
• An interest in aviation.
• Published inspiring leader in software development practices.
• Experience with failure and a willingness to share takeaways.
• Experience self-regulating workload in a fast-paced environment.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.