SE Clinical Assistant-Springfield - Fallon Health

About us:

Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality.

Fallon Health’s Summit ElderCare® is a Program of All-Inclusive Care for the Elderly–PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique. 

Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE— in the region. 

Brief summary of purpose:

Performs a variety of duties involving clinical and administrative patient care in accordance with applicable standards of practice. Provides assessment and care to PACE participants at the direction of the SE Clinic Supervisor, SE Clinical Manager and/or the SE Provider.

Primary Job Responsibilities: 

• Prepares and stocks exam rooms
• Rooms participants in the SE PACE clinic
• Assists in the examination and treatment of PACE participants under the direction of the SE Provider (physician or NP)
• Obtains and records vital signs including blood pressure, heart rate, temperature, pulse oximetry, heights, weight, etc.
• Assists with simple to complex clinical/diagnostic procedures such as urine cultures, throat cultures, etc.
• Establishes IV access as requested and necessary under the direction of the SE Provider (EMT-Advanced)
• Performs phlebotomy as ordered by the SE Provider
• Performs point of care testing as ordered by the Provider both at the PACE center and in the community
• Performs EKG, bladder scan and Doppler as ordered by the Provider
• Conducts home visits when needed to medically evaluate and treat PACE participants in their homes under the direction of the SE provider and within the established standards of practice of their relevant license or certification
• Administers medication (within scope of practice), wound care, breathing treatments and other procedures at the direction of the SE Provider both at the PACE center and in the community for PACE participants

Education: 

• High School Diploma/GED
• Successful completion of Massachusetts EMT-Advanced or CCT program or Medical Assisting Certificate or 2 years’ equivalent experience as Medical Assistant/Clinical Assistant in busy medical practice

License/Certifications: 

• Licensed as an Emergency Medical Technician-Advanced in the State of Massachusetts or;
• Certification as a Critical Care Technician or;
• Proficiency in phlebotomy and Medical Assisting responsibilities as would have been gained through experience as Clinical Assistant or Medical Assistant in busy medical practice
• Successful completion of Basic Life Support (BLS-CPR) Healthcare Provider

Experience: 

• At least two years’ relevant clinical assisting experience in busy medical practice or similar setting
• Experience working with the frail elderly population
• Knowledge of medical office and laboratory procedures
• Ability to perform phlebotomy procedures independently
• Ability to gain IV access independently (EMT-Advanced only)
• Ability to practice independent judgement in accordance with applicable standards of practice

COVID-19 Vaccination:

With the end of the Global Coronavirus COVID-19 Pandemic, Fallon Health no longer requires all employees to be vaccinated against COVID-19 except for employees who are in jobs that under state and federal laws, regulations and policies are required to be vaccinated and/or they are in Member/participant facing positions.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.