Seasonal Customer Care (Call Center) Representative - Deseret Book
Salt Lake City, UT
About the Job
Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.
2024 Seasonal Customer Support
Job Description
Title: Seasonal Customer Care (Call Center) Representative
Starting Date
Immediately (position goes through January 10, 2025)
Work Location
Customer Support Center
2240 W 1500 South
Salt Lake City UTÂ 84104
Position is On-Site (no remote work option)
Position Type
Seasonal, Part-Time
Description
- Exhibit exceptional, world-class sales and customer service by actively selling and promoting Deseret Book products and services at our customer support center.
- Provide support to customers using phone and email.
- Process phone orders, credits, replacements, and data entry.
- Resolve customer concerns promptly and professionally.Â
- Approximately 30 hours per week
- Shift: M-F 8 am - 2 pm or 11 am - 5 pm *Some Saturdays required*
- Wage: $16.50 per hour
Required Skills
- Superior customer service and sales skills
- Excellent computer and data entry skills (with accuracy)
- Able to learn multiple computer programs quickly
- Ability to work in a fast-paced environment as a supportive team member with a positive attitude.
- Keyboard 45 wpm
- Bi-lingual English/Spanish a plus (not required)
- Must be able to work through the entire holiday season
Benefits
Merchandise discount
Closed Sundays
Great working environment
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Source : Deseret Book