Seasonal Retail Associate/Brand Ambassador - Uncommon Goods

Location: Uncommon Goods Shop @ Grand Central Terminal Holiday Fair

Vanderbilt Hall, Grand Central Terminal - 89 E 42^nd Street - Manhattan

Hours: 10:00 A.M. to 7:00 P.M. (Open Monday through Sunday)
Duration: November through December 2024

ABOUT US

Uncommon Goods partners with independent makers and small businesses to offer a wide and constantly evolving assortment of original, creative products.­ 

We are built on better business practices and committed to having a positive impact on people and the planet. Learn more here.

The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

Learn more about our products, B Corp certification, guiding principles, Better to Give program, and team members you might be working with. Listen to the story of Uncommon Goods from our Founder and CEO here and here.

Position Overview:
We seek enthusiastic and dedicated Seasonal Retail Associates to join our team at the Uncommon Goods pop-up shop. As a Seasonal Retail Associate, you'll be the face of Uncommon Goods, providing excellent customer service, sharing the stories behind our unique products, and creating memorable experiences for our shoppers. If you love interacting with people, enjoy a fast-paced retail environment, and want to be part of a fun and festive holiday team, we'd love to hear from you!

Key Responsibilities:

• Provide friendly and attentive customer service to ensure an exceptional shopping experience.
• Engage with customers and share product stories, offering gift suggestions and information about our curated collection.
• Maintain a well-stocked and visually appealing sales floor, including merchandising and restocking displays as needed.
• Assist with cash register operations, including sales transactions, returns, and gift wrapping.
• Perform gift wrapping as needed for customers.
• Work collaboratively with team members to meet daily sales goals and ensure smooth operations during high-traffic periods.
• Uphold Uncommon Goods' brand values and reflect our commitment to sustainability and unique, meaningful gifts.

Qualifications:

• Prior retail or customer service experience is a plus but not required; a positive attitude and willingness to learn are essential!
• Strong communication skills and an outgoing, friendly demeanor.
• Ability to multitask and adapt quickly in a fast-paced environment.
• Team-oriented mindset with a passion for delivering excellent customer experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Physical ability to stand for long periods and lift or move merchandise as needed (up to 25 lbs).

Perks and Benefits:

• Competitive hourly wage of $21/hour
• Opportunity to be part of a vibrant and festive pop-up experience in one of New York City's most iconic locations.
• Comprehensive training and support from a fun, friendly team.
• Enjoy a 40% discount on our products.
• Learn more about your FMLA rights here 

Apply now to help spread holiday cheer with Uncommon Goods at Grand Central Station!

How to Apply:
Interested? Please apply your resume and a brief cover letter explaining why you'd be a great Retail Associate for the Uncommon Goods pop-up shop and one product we sell that you think will do well at the pop-up shop. We're looking forward to creating holiday magic together!

EVERYONE IS WELCOME HERE

At Uncommon Goods, we believe we're all out of the ordinary.  That's why we're committed to making diversity, inclusion, equity, and belonging part of everything we do. We strive to make significant changes to our business, from how we find our products to how we build and cultivate our team—so we can be everyone's favorite place to work. 

We are an equal opportunity employer. If you would like to request any accommodation during the application process, please email people@uncommongoods.com.

Learn more about your FMLA rights here

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