Seasonal Retail and Fulfillment Support - The Caviar Co.

Join The Caviar Co. Team for the Holiday Season!

We’re looking for enthusiastic part-time seasonal support staff at our San Francisco location to help make caviar dreams come true. If you're passionate about luxury food, enjoy a dynamic work environment, and want to be part of a fun, energetic team this holiday season, we’d love to hear from you!

Positions Available:

Retail and Customer Service Associate, Shipping and Fulfillment Associate

Position Type: Part-time, on-site, seasonal Compensation: $20/hour

*When applying, please specify the position you are applying for on your resume.*

Retail and Customer Service Associate

Responsibilities Overview:

• Educate and assist customers on our caviar, roe, and other products from greeting to sale.

• Using Shopify POS to ring up orders and process payments

• Pack all orders according to The Caviar Co. standards

• Maintain the retail store, ensuring the store is always presentable and according to The Caviar Co. brand standards.

• Assist with stocking, set up, and other retail store-related tasks.

• Answer phones, assist with customer inquiries, and take orders over the phone.

• Using ZOHO Desk, respond to and resolve all customer inquiries.

Required Skills and Preferred Experience

• Hospitality and food service experience is required.

• Excellent communication skills and commitment to white-glove service.

• Ability to confidently navigate customer support platforms to resolve customer inquiries.

• Ability to stand and work for up to 8 hours at a time

• Ability to lift and carry up to 50 lbs

• Authorized to work in the United States without sponsorship

Shipping and Fulfillment Associate

Responsibilities Overview

• Pull and stage retail orders with precision and accuracy

• Pack customer orders in line with The Caviar Co.’s standards

• Assist in shipping preparation by stocking stations, building shipping boxes, and maintaining a clean and organized workspace.

• Assist with order organization, order changes, and other administrative tasks as needed.

• Occasionally assist in the retail store as needed.

Required Skills and Preferred Experience

• Strong attention to detail

• Excellent communication skills

• Ability to work independently in a fast-paced environment

• Ability to stand and work for up to 8 hours at a time

• Ability to lift and carry up to 50 lbs

• Authorized to work in the United States without sponsorship

Anticipated Schedule:

Shifts will be scheduled between 9:00 a.m. and 7:00 p.m., Monday through Sunday, depending on position and availability.

*When applying, please specify the position you are applying for on your resume.*