Seasonal - Return Agent - Palm Beach International Airport - Enterprise Holdings

Overview

We are hiring for seasonal positions that will be from December 1 2024- April 30 2025.

      THIS IS A FULL TIME SEASONAL POSITION 40 hours per week 

Pay is $16.50 /hr

Apart from religious observations, must be available to work the schedule below 

Monday: 12:30pm - 9:00pm

Tuesday: OFF

Wednesday: OFF

Thursday: 12:30pm - 9:00pm

Friday: 12:30pm - 9:00pm

Saturday: 12:30pm - 9:00pm

Sunday: 12:30pm - 9:00pm

Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays. 

Responsibilities

• Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
• Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
• Advise and review rental charges; and provide an accurate receipt to the customer.
• Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
• Inquire about service, satisfaction and document dissatisfaction.
• Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
• Use of proper statement to determine if vehicle is being returned with full tank of gas.
• Complete a service alert for any mechanical and or body damage communicated by the customers.
• Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
• Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
• Keep lot organized for ease of access and traffic flow.
• Understand the damage loss report reporting procedure.

Equal Opportunity Employer/ Disability/Veterans

Qualifications

• Must be at least 18 years old
• High school diploma or GED equivalent required
• Must have at least 1 year prior customer service retail or administrative support experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  
• Must be able to understand, read, write and speak English
• Must be willing to accept $16.50/hour
• Apart from religious observations, must be available to work listed schedule