Secretary at SPS Consulting, LLC
Rockville, MD 20850
About the Job
Position: Secretary
Location: Rockville, MD
The Office of Human Resources (OHR) Health and Employee Welfare Division is seeking an individual to work in its Health Insurance Customer Care Service Center. This position is responsible for providing administrative support and coordination of the Montgomery County Health Insurance Plans for the OHR Health Insurance Team.
Responsibilities Include:
- Verifying accurate documentation and eligibility for all employees and dependents utilizing Montgomery County Government guidelines
- Accurate and timely data entry of employee health insurance enrollment information into Oracle Advanced Benefits (OAB)
- Handle Customer Care Service window-walk-in inquiries, MC311 Service Requests and HR Liaison emails tactfully, consistently and equitably
- Maintaining group insurance enrollment information in an organized, timely and confidential manner
- Accessing and updating external carrier systems to check current eligibility status, and update status if necessary
- Preparing time sensitive correspondence to third party administrators
- Assisting with coordination of new employee orientations
- Assisting with various seminars in person and virtual
- Preparing mail merges, mass mailings
- Process medical support court orders
- Assist with scanning of retirement packets and forwarding to appropriate Specialist for processing.
Requirements:
- High School diploma and 2+ years of previous experience in an office environment
- Extensive secretarial experience is required, including executive level secretarial experience and experience with assignment-specific computer and/or spreadsheet software/programs/systems
- Proficient in typing and Microsoft Office applications with good editing skills
- A resourceful and independent worker capable of self-managing their time and tasks
- Possess a friendly and courteous demeanor and is able to work with customers
- Ability to efficiently operate office equipment, including desktop computers, fax machine, copier and printers
Salary
18 - 18 /hour