Security Officer - Madison Square Garden Entertainment
Chicago, IL 60601
About the Job
The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement.
ROLE SUMMARY:
ROLE SUMMARY:
- As Part-Time Security Officer at the Chicago Theater you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress).
- As a crucial member of our team, you will watch CCTV, answer phones, complete rounds and ensure there is no threat to the building, employees, and guest.
- Be responsible for greeting guests and conduct rudimentary searches.
- Ensure the safety of guests, assisting with emergency or medical situations, and answering general questions regarding the event or the Chicago Theater.
- As a crucial member of our team, the Part-Time Security Officer may be requested to work a flexible schedule inclusive of early mornings, day & evening shifts (late evenings may be required), weekends, holidays and back to back events.
- Additionally, the Part-Time Security Officer may be assigned to an area where adverse temperature/weather conditions may affect them.
- This role requires Security Officers to stand for prolonged periods of time and move freely throughout the property during their shift.
Specific Functions/Activities Summary:
- Ensure work space is clean and safe.
- Alert Supervisor of any issues prior to opening.
- Check designated area to be sure all emergency exit pathways are clear and accessible prior to opening. Alert Supervisor prior with any concerns.
- Welcome guests to the MSG Chicago Theatre with a smile and friendly demeanor.
- Search all guests entering the building and satisfying all alarms professionally while answering questions and concerns.
- Assist third party vendors with any necessary set-up prior to ingress.
- Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills.
- Turn in any Lost and Found items to the Supervisor immediately.
- Communicate any building deficiencies, security concerns, or safety issues to a Supervisor.
- Ensure that event rules and policies are being adhered to as they pertain to a show.
- Following the Security SOP’s.
- Report any threat to their supervisor.
- Access Control for the building.
- Utilize our computer systems and stay update on reporting.
- Reviewing CCTV on investigations and reviewing tape.
QUALIFICATIONS:
- Previous Security, Event Security, Security Operations Command Center experience preferred.
- Strong communication and customer service skills.
- Ability to work with large crowds.
- Must be able to tolerate and work in a loud, fast paced environment.
- Maintain a professional manner, presence, and appearance always while on premises/duty.
- All candidates must be available to work 75% of the monthly show schedule (No guarantee of minimum hours).
- Must be comfortable with heights (working on high floor) and navigating steep steps and inclines.
- Must be willing to rotate to various positions within a shift.
- Any other duties as assigned by building management.
- Computer and email proficiency are required.
SPECIAL REQUIREMENTS OF THE JOB:
- Must be receptive to working outside in inclement weather and extreme temperatures.
- Ability to lift 25 pounds
- Ability to stand and move about the theater throughout the duration of the shift.
- Ability to walk stairs and complete daily rounds.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
Please apply here:
https://jobs.msgentertainment.com/entertainment/jobs/17909?lang=en-us
https://jobs.msgentertainment.com/entertainment/jobs/17909?lang=en-us
Source : Madison Square Garden Entertainment