Security Officer - DoubleTree by Hilton Hotel Denver
Denver, CO 80207
About the Job
Elevate Your Career by joining the DoubleTree Denver Family!
At the DoubleTree by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
We offer all of our employees the following benefits:
- Highly competitive wages
- Free Parking
- Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels
- 401K Plan with Employer Match
Additionally, we offer our full-time employees the following benefits:
- Paid Time Off (PTO)
- Unlimited Paid Time Off (PTO) rollover
- Paid Time Off (PTO) cash out options
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
- Free Ecopass/RTD Pass
If you have a genuine passion for hospitality, come and join our team. The DoubleTree by Hilton Denver is a premier destination for both business and leisure travelers. Our hotel offers world-class accommodations and meeting facilities, all backed by the exceptional service that defines the Hilton brand. We pride ourselves on creating unforgettable experiences for our guests, whether they’re here for a conference, a wedding, or a special event.You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Denver with Pyramid Hotel Group can mean for you!
The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.
Your Role:
- Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment for guests and associates.
- Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
- Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
- Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
- Assure the security of guest and employee information both in written reports and in general business operations.
- Complete all Daily Activity and Incident Reports.
- Patrol the parking lot in a company-provided vehicle to maintain safety of the grounds
- Help assure compliance with Liquor Laws.
- Assist in developing and presenting security related programs.
- Review and edit written records produced by Security Officers.
- Aid in other job classification as determined necessary by immediate superior.
- High school diploma or equivalent.
- Prior hospitality experience preferred
- At least one year customer service experience preferred
- Able to work a flexible schedule to include nights, weekends and holidays
- First Aid/CPR certification preferred
- High quality written and oral communication skills
- Driver's license required