SECURITY OFFICER-FT - Hollywood Casino at Toledo

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

WE LOVE OUR WORK.:

• Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location
• Monitoring communication equipment to maintain contact with dispatcher
• Removing or assisting in removal of victims from scene of accident or catastrophe
• Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice
• Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation
• Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility
• Assisting in removal of victims and occasionally, transfer of victims to treatment center
• Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency
• Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies
• Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe
• Providing superior service to our guests
• Must seek out opportunities to be of service
• Maintaining highly visible patrols to insure a safe gaming experience
• Assuring quality support to other departments so that they may serve guests more effectively
• Maintaining public order and enforcing safety rules
• Protecting property and assets
• Creating fun and excitement with the customer

BRING US YOUR BEST.:

• High school diploma or equivalent
• Must have active certification to act as an EMT in the state our casino resides
• Effective communication (written and verbal)
• Previous customer service experience
• Able to handle stressful situations dealing with the general public
• Ability to work in an environment, which may be noisy
• Need tact when dealing with difficult customers
• Run on level surfaces, as well as, up and down stairs
• Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
• Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
• Ability to multi tasking as required (security officers cover a wide variety of different posts and work with all departments) 
• Required to initiate positive interactions with guests and employees
• Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
• The ability to operate company motor vehicles 
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer