Security Officer - Cayuga Health System

Security Officer

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

Job Summary: Performs and leads general Security and Safety work in the protection of persons and property and the enforcement of applicable policies, procedures and regulations of Cayuga Health System as well as applicable Federal, State and Local laws to prevent loss due to accidents and incidents.

Roles and Responsibilities:

Protection of Life & Property

• Patrols the facilities both inside and outside.
• Remains highly visible during patrols
• Is observant and engages with suspicious persons at the facility.
• Assists patients, visitors and staff as needed
• Locks and unlocks areas as prescribed or as requested
• Is observant of all motor vehicle laws while operating a motor vehicle.
• Maintains continuous contact via phone or radio with subordinates and management
• Responds in a timely manner to all calls.
• Submits a concise, clear, accurate and complete incident report in a timely manner
• Completes daily security log.
• Maintains work area in a clean and safe manner on a daily basis.
• Escorts individual in a timely manner as needed to ensure their safety.
• Is observant for unauthorized activities.
• Uses proper lifting techniques during work tasks to prevent lifting injuries.

Performs Fire and Safety Checks:

• Inspects fire extinguishers and other safety equipment
• Inspects various directional and warning signs about the buildings and reports any need for replacement.
• Inspects exit signs and reports any bulb replacement needed.
• Keeps well informed and participates in all fire, safety and disaster drills.
• Investigates incident of injuries involving visitors and ensures a report is prepared.
• Takes proper action to correct safety and security shortcomings noted.
• Check the outer portion of the buildings for safety hazards.
• Inspects all elevators and interior fire escape stairwells to ensure that there are no obstructions and are well lighted. Reports any discrepancies.

Enforces all Federal, State and Local Laws, as well as all hospital Policies and Procedures:

• Conduct preliminary investigations of complaints and incidents.
• Answers all disturbances or criminal offense calls as requested.
• Enforce parking and access control rules and parameters
• Uses diplomacy to insure all persons are not offended or alienated.
• Monitors compliance with safety and security procedures.

Facility Equipment Maintenance:

• Basic mechanical ability to make minor repairs.
• Analyze malfunctions and identify staff that can make repairs.
• Attempts to repair before calling for assistance when appropriate.

Investigations of Incidents:

• Investigates all incidents involving lost property, missing property, stolen property of all kinds, vandalism, all disturbances, missing patients, prank or obscene phone call, suspicious person, fire alarm, power failure, property damage and automobile accidents.
• Prepares incident report on completion of investigation.
• Notifies the proper individual and/or agency when appropriate.

Miscellaneous Activities:

• Snow and ice removal.
• Inspection of facility lighting.
• Inspection of doors and stair wells.
• Security of entrance doors.
• Interdepartmental support.

Education and Development:

• Completes all mandatory education requirements.
• Attends departments, on-site and off-site in-service as required.
• Attends department meetings.

Personal Expectations:

• Helps others without prompting when work needs to be accomplished.
• Is independent of his/her performance and is self-directed.
• Work is completed in a timely fashion.
• Maintains a positive attitude in stressful situations.
• Is supportive, shares knowledge and skills, and is an approachable resource for others.
• Communicates with others in a positive and respectful manner.
• Provides excellent customer service to patients, families, guests and other employees.
• Is flexible and willing to make changes for the benefit of the team.
• Demonstrates a high level of personal and professional accountability.
• Is receptive to learning and feedback and demonstrates a willingness to learn and accept change.
• Is capable of providing quality care or service to patients or customers.

Required Skills and Experience:

• Education - High School Diploma / GED

• Able to drive vehicle in all weather conditions. Minimum of one year experience involving Security preferred but not necessary. Ability to produce an accurate and well written report. Ability to work alone or as part of a team. Good people skills.
• A clean valid NYS Driver's license. Need to possess and/or ability to obtain a New York State Security Guard License and pass an FBI background check, no criminal convictions.

Physical Requirements:

• This position requires the ability to assist with lifting patients. Able to stand, sit and walk for long periods of time. Ability to walk up and down stairs. Good vision and hearing. Rotate and work irregular shifts. Able to work out of doors in all types of weather.

Location and Travel Requirements:

• Onsite - CMC

Pay Range Disclosure:

• $21.16 to $22.35 per year

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.