Security Officer - The Heldrich

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:  Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities.   Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development in the heart of New Jersey!Overview:

Security Officer

The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance.

Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties. Essential duties and responsibilities are as follows (other duties may be assigned):

1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees.

2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event.

3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment.

4. Warns or ejects troublemakers, and cautions careless persons.

5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation.

6. Notifies staff of presence of persons with questionable reputations.

7. Assists management and law enforcement officers in emergency situations.

8. Controls all situations in a calm, professional, and hospitable manner.

9. Completes daily logs and incident reports.

10. Follows lost and found procedures.

11. Conducts daily key inventories and reports and variances.

12. Follows cab voucher procedures.

13. Enforces package pass procedures.

14. Responds to alarm notifications.

15. Assists with emergency/evacuation training and processes.

Supervisory Responsibilities: N/A

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High School Diploma or GED. One year security experience, and/or three years military preferred.

Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees.

Reasoning Ability: Must be able to use appropriate judgement in determining situations requiring immediate/emergency response and action.

Certificates, Licenses, Registrations: Valid CPR certification. First Aid certification.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is frequently is required to use hands, and fingers to handle or feel. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.