Security Services Specialist at Schneider National, Inc.

Location: Green Bay, WI

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Wednesday-Friday and alternating weekends 6:00 a.m. to 4:00 p.m.

Job overview:

Schneider is seeking a Security Specialist in Green Bay, WI to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also remotely operate gates and monitor entrances at Schneider facilities across the country.

Responsibilities:

• Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
• Maintain courteous communication with internal associates and company drivers.
• Oversee the accurate inventory of equipment.
• Control gate access across Schneider locations.
• Analyze and react to remote gate video surveillance.
• Handle and resolve security alarms promptly.
• Guide associates on adhering to security policies and procedures.
• Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.

Skills and qualifications:

• Associate degree.
• 1-2 years of previous customer service, business or related experience.
• Previous security, loss prevention or criminal justice training is a plus.
• Experience with Microsoft Office programs.
• Strong written and verbal communication skills.
• Excellent decision-making and problem-solving skills.
• Able to review and monitor video monitors for extended periods of time.

Pay and benefits:

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of
  security benefits
  .