Security Systems Manager - Allied Universal

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal Services is seeking the position of a Security Systems Manager.

The Security Systems Manager

QUALIFICATIONS/REQUIREMENTS:

• The role is responsible for daily operations and upkeep of the Electronic Security Systems (ESS) consisting of: Electronic Access Control, Visitor Management, Electronic Key Control, Physical Identity & Access Management, Intrusion Detection, Security Video Surveillance, Security Related Audio, and the respective Monitoring and Control systems and equipment. The primary activities performed by this role include adhering to global policies, procedures, and standards related to the ESS, to include respective vendor and internal stakeholder management. The role reports directly into the Senior Director / Global Head of Physical Security Technology and the PST Regional Manager for LAC and Northeast. Specifications / Acceptance Criteria:

  • Directly managing all ESS break / fix work, ensuring timely resolution of deficient equipment and systems per established Service Level Agreements (SLA) with applicable vendors, stakeholders, and governance entities.
  • Ensuring completion of Preventative Maintenance Testing (PMT) per established schedules and SLA(s) with applicable vendors.
  • Conducting recurring (ideally weekly) meetings with ESS vendors.
  • Ensure vendor adherence to break / fix and PMT Contract(s), schedules, SLAs, and Physical Security Technology Standards.
  • Conducting recurring (ideally weekly) meetings with respective operations Visa Security Manager(s) (VSM) to ensure that operational needs are documented and resolved to the satisfaction of VSMs.
  • Assist VSMs with the completion of Site Security Surveys (SSS) and resolving gaps and noncompliance items related to ESS found within the SSS, within established resolution schedules.
  • Conducting recurring (ideally bi-weekly) meetings with respective Corporate Services stakeholders, and ensuring 100% visibility of all planned renovations, new construction, and projects affecting Physical Security and associated Technology platforms.
  • Liaise with other stakeholders as needed to promote and educate them on GSS contributions and services, and to provide local support as requested. Stakeholders include, but are not limited to, Legal & Privacy, Human Resources, Information Technology, Information and Cyber Security, Finance and Sourcing, and Audit & Compliance.
  • Ensuring that ESS field device(s) placement and overall operations are in compliance with Physical Security Technology Standards, Security Basis of Design, etc.

  Participate and support ESS planning, design, bid, construction management, and commissioning at the direction of Global Head of Physical Security Technology who will be accountable and responsible for projects, with the support of the Regional Manager as needed.

  • Submit monthly Key Performance Indicators / Metrics as determined by the Global Head of Physical Security Technology.
  • Ensure resiliency of the role by identifying and mentoring a designated back-up capable of managing the position in the absence of the Regional Manager.
  • Support the roll-out, testing, and maintenance of new or updated technology solutions as necessary to fulfill strategic changes in systems and operations.
  • Work as directed by Manager.
  • Qualifications
  • Subject Matter Expertise (5 years’ experience minimum) in Electronic Access Control, Visitor Management, Electronic Key Control, Physical Identity & Access Management, Intrusion Detection, Security Video, Security Audio, and the respective Monitoring and Control technologies and operations.
  • Fundamental level understanding, and at least 5 years’ experience working in information technology and information / cyber security.
  • Fundamental understanding of Project Management.
  • Customer Relations and Leadership Skills: Ability to manage a diverse range of internal stakeholders, as well as participating on cross functional project teams.
  • Strong written and verbal communication skills in developing, analyzing, interpreting, and presenting solutions.
  • Strong presence and the ability to influence and build credibility as a "trusted advisor" with leadership from regional functions and geographies.
  • Strong time management, organizational planning, and problem-solving skills.
  • Excellent follow-up skills with attention to detail and ability to multi-task, have leadership presence, strong team-orientation and interpersonal skills, flexibility, and strong analytical skills.
  • Proven ability to work independently and effectively in a complex environment with multi-location team structure.
  • American Society for Industrial Security CPP or PSP, or International Information System Security Certification Consortium CISSP certifications, desirable.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.