Security Technician at Securitas Electronic Security
Providence, RI 02912
About the Job
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. SES’ security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.
Responsibilities
- Respond to trouble tickets to ensure application uptime and system performance
- Work individually and as a team to diagnose and resolve application issues
- Execute preventative maintenance tasks to maximize application availability and identify system faults
- Perform routine configuration changes (user permissions, application configuration, etc.)
- Document all system modifications through a digital change control tracking system
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
- Perform pre-deployment end to end testing of all upgrades and major modifications
- Perform on site installations of software upgrades and major modifications
Required
- RI or Mass Systems Technician License Required, no exceptions
- On-call Shift required.
