Seeking dynamic problem solver for an In-office customer service position - Jessie Navarro-Farmers Insurance Agency

Are you great at multitasking, highly organized, and driven by efficiency? If you excel in customer service and sales, we have an exciting opportunity for you as an Insurance Customer Service Representative.

We're not just looking for experience, but potential. If you're the right fit, we'll provide the training and licensing to help you grow in your career.

With a background in insurance, sales, or accounting, you can unlock significant earning potential. Already have a property and casualty license? Your opportunities are limitless! Join us and start your journey to success.

Salary Range: $20.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Health Insurance

Evenings Off

Career Growth Opportunities

Flexible Schedule

Responsibilities

Take the lead as a main contact for our policyholders, delivering exceptional customer service in both English and Spanish from our dynamic office.

Youll handle calls, answer inquiries, and guide customers to the right solutions. From processing payments to sending important documents, your efficiency ensures everything runs smoothly.

Proactively reach out to clients to complete paperwork ahead of deadlines, ensuring seamless coverage. You'll work closely with a supportive team, collaborating across departments to provide top-notch service, from initial interest to finalizing policies, making every client feel valued and supported.

Be the vital link between our diverse clients, effortlessly switching between English and Spanish for clear communication.

Leverage your three years of office experience to seamlessly join our dynamic team.

Delight customers with your service skills while juggling tasks with precision.

Confidently navigate software systems and CRMs with attention to detail.

Tackle challenges head-on, whether working independently or as part of our close-knit team. Above all, handle sensitive customer information with discretion and respect for confidentiality.