Senior Accessibility Specialist - Testing - JPMorgan Chase Bank, N.A.

As a Senior Accessibility Specialist - Testing within our Digital Accessibility team, you will play a crucial role in ensuring that our digital products and services are accessible to all users, including those with disabilities. You will leverage your understanding of accessibility standards and guidelines, along with your experience in testing web and mobile applications for accessibility conformance. This role provides an opportunity to contribute to digital experiences that prioritize inclusivity by ensuring that our products are accessible to people of all abilities.

Job responsibilities

• Conduct comprehensive accessibility testing on digital products, web and mobile applications, using a variety of assistive technologies and tools to review compliance WCAG 2.1 and 2.2.
• Perform manual and automated accessibility testing using various tools and assistive technologies.
• Identify accessibility barriers and provide recommendations for remediation.
• Create and maintain test cases and test scripts for accessibility testing.
• Verify and validate the accessibility of mobile applications, websites, and content.
• Document accessibility issues and findings with clear and actionable recommendations for remediation.
• Participate in planning and Stand-up meetings, collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
• Provide guidance and support on accessibility new ideas and techniques.
• Work closely with cross-functional teams to communicate accessibility requirements and advocate for inclusive design.
• Advocate for accessibility within the organization and promote a culture of inclusivity. Identify opportunities to improve accessibility testing processes and methodologies.
• Stay informed about emerging trends and technologies related to digital accessibility.

• Possess 3+ years of relevant accessibility testing knowledge.
• Broad knowledge of accessibility barriers as well as the tools and techniques for overcoming them
• Knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2
• Ability to discern accessibility issues from wireframes and code.
• Follow Agile methodology. Ability to analyze and employ problem-solving skills to recommend the good solution.
• Detailed accessibility knowledge in a broad range of technologies:
  • Various platforms including Windows, MacOS, Android and iOS. Video and other digital media, PDF and other document standards
  • Hands on knowledge of assistive technology (for example screen readers, magnifiers, alternative input, etc.), basic knowledge of VPAT / ACR documents
• Technical knowledge including but not limited to:
  • Web Accessibility Initiative such as Accessible Rich Internet Applications (WAI-ARIA)
  • HTML5, CSS, JavaScript, qTest or other testing applications, Ability to analyze code for accessibility issues. Good knowledge of using JIRA and QTest.

• Knowledge of International laws is a plus.
• Certification in accessibility (for example DHS Section 508 Trusted Tester, IAAP Certified Professional in Accessibility Core Competencies) is a plus.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans