Senior Account Associate - Norman International Inc.

About Us:

With more than 50 years of unwavering fashion for quality, Norman International Inc. is among the world's largest and well-respected manufactures of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best! We are looking for a proactive and analytical Senior Account Associate to join our dynamic team.

Job Summary:
We are seeking a detail-oriented and strategic Senior Account Associate to join our team. This role will play a key part in analyzing market trends, supporting product launches, and collaborating with cross-functional teams to drive business performance. The ideal candidate will be experienced in sales support, data analysis, and project leadership, with a deep understanding of market dynamics and customer needs.

Key Responsibilities:

• Gather and analyze statistical data on competitors, examining their products to gain market insights.
• Collect and interpret data to identify potential markets and key factors influencing product demand.
• Track and forecast marketing and sales trends, offering actionable insights to the team.
• Evaluate the effectiveness of company pricing, promotional efforts, and other marketing strategies.
• Partner with internal departments for new product launches, overseeing creative design, execution, distribution, reporting, and onboarding.
• Provide support to customer service, resolving escalated order issues and offering product/process guidance.
• Prepare PowerPoint presentations for meetings, showcasing strategic business ideas and sales performance.
• Independently resolve customer inquiries on payments, product specifications, or machine-related questions.
• Lead team members on special projects as needed.

Job Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum of 5 years' experience in analytical, sales support, or merchandising roles, preferably with National Accounts.
• Strong quantitative and analytical skills.
• Flexibility and adaptability to frequent shifts in direction.
• Mandarin language proficiency is a plus.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance