Senior Account Manager, Laboratory SaaS Solutions - Bluecrux

Our Company

We’re bluecrux. Pleased to meet you!

We build tomorrow’s value chains for a better future. In times of massive swings in business conditions and large leaps in technology, we help our customers make the transition to a digital business. We satisfy the needs for digital transformation by offering premium advisory services to rethink business operating models, by building resilience in supply chains with our digital twin technology Axon and by digitalizing resource planning and scheduling processes with our cloud software, Binocs.

Binocs is the #1 cloud-based SaaS solution for digital resource planning & scheduling in laboratories and cell and gene therapy operations. It is a digital twin that aligns work demand with the resource capacity of knowledge workers & equipment and comes with zero-code integration in the enterprise architecture (LIMS, PPM, CTMS, MES, etc.). Binocs’ (AI) algorithms cover short-term scheduling until long-term planning. Many of the Top 50 pharmaceutical companies (and beyond) use Binocs across the globe. 

⚡ To accelerate our growth in the USA we are recruiting a Binocs Sr Account Manager, Laboratory Saas Solutions.

Your role

As we transition from a start-up to a scale-up and experience rapid growth, your contributions will be pivotal to the success of our expanding user base in the USA. This role is designed for a dynamic and proactive sales professional who can navigate the complexities of the life sciences industry and drive significant business growth.

New Business Development:

• Prospecting and Outreach: Identify and engage potential new clients within the life sciences sector, focusing on North American markets. This involves researching companies, understanding their needs, and initiating contact through various channels.

• Lead Qualification: Qualify leads to ensure they are a good fit for Binocs solutions. This involves initial discussions to understand client needs and align them with our offerings.
• Sales Presentations: Conduct compelling presentations and product demonstrations to showcase the value of Binocs. Tailor presentations to address specific client challenges and opportunities.
• Deal Closing: Guide prospects through the sales funnel to close deals effectively. This includes negotiating terms and finalizing contracts.

Account Management:

• Relationship Building: Develop and maintain strong relationships with existing clients to ensure satisfaction and loyalty. Act as the main point of contact for client inquiries and issues.
• Opportunity Development: Identify and explore opportunities to upsell and cross-sell Binocs solutions within existing accounts. Understand clients' evolving needs and propose relevant solutions.
• Client Retention: Implement strategies to retain clients and minimize churn. Regularly check in with clients to ensure they are getting the most value from Binocs.

Sales Cycle Management:

• Pipeline Management: Manage the entire sales pipeline, from initial contact to deal closure. Maintain accurate and up-to-date records in the CRM system.
• Proposal Development: Develop detailed proposals and respond to complex Requests for Information (RFI) and Requests for Quotation (RFQ). Collaborate with internal teams to ensure proposals meet client requirements.
• Contract Negotiation: Negotiate contract terms to ensure they are favorable for both Binocs and the client. Handle any legal or compliance issues that arise during negotiations.

Cross-functional Interaction

• Internal Collaboration: Work closely with customer success managers, product owners, and other internal stakeholders to ensure client needs are met and to align on strategic goals.
• Feedback Loop: Provide feedback to product teams based on client interactions to help improve Binocs solutions and address market needs.