Senior Account Manager - Personal Lines - Bernier Insurance

Bernier Insurance is an independent agency with over 40 years of success. It prides itself on community connection and customer service. Our Team acts as trusted advisors to help create solutions for our clients. We strive to provide the right coverage at the best price while focusing on new business growth, client retention, superior customer service, and our communities.

We seek a dynamic, professional, solutions-focused Licensed Senior Account Manager to join our Personal Lines Team! The Senior Account Manager's primary role is to provide exceptional service to our clients, seek opportunities to grow business, be a peer to team members, and support a positive work culture.

Are you an experienced insurance veteran looking for a change of scenery? Great, your base salary will start between $50,000 and $55,000, with additional commissions and bonuses. Hybrid opportunities are available based on experience and after initial onboarding.

Salary Range: $50000.00 - $55000.00 per year

Annual Base Salary + Commission

Employee Health Benefits (medical, dental, & vision)

401K Retirement Plan

Employer-paid Group Life Insurance and Long Term Disability

Full reimbursement of costs for licenses or required training to employees on a 1-year pro-rated basis

Paid time off

Paid holidays

Paid Bereavement

Ability to earn commissions paid to you on your personal policies

Gym membership reimbursement

Employee Referral Bonus

Mon-Fri Schedule

Paid Time Off (PTO)

Health Insurance

Life Insurance

Vision Insurance

Dental Insurance

Hands on Training

Retirement Plan

Employee Discounts

Paid Sick Leave

Work from Home (Hybrid)

Commission opportunities

Wellness Benefits

Career Growth Opportunities

Responsibilities

• Demonstrate active listening, rapport building, empathy, and solutions-focused problem solving when engaging with customers
• Creating, advising, and providing professional, personalized insurance proposals based on the needs of the client
• Effectively identifying other needs in client conversations so we can connect with our different departments to assist (i.e., Life, Benefits, Business)
• Identifying claims situations and addressing them with empathy, urgency, and solutions-focused problem-solving for our clients
• Awareness of workflow, policies, and procedures, maintaining activity notations in compliance with agency procedures, as well as increasing job-specific knowledge

• Licensed in Property & Casualty Insurance
• Prior experience in a Personal Lines Insurance role, Independent Agency experience a plus
• Working knowledge of all personal lines insurance, insurance agency operations, coverages, rates, markets, and applicable insurance laws/codes/regulations
• Working experience with Applied Epic a plus
• Exceptional interpersonal skills--self-managed, proactive, ability to multi-task, organized, emotional intelligence and self-awareness, team player
• Friendly, cheerful, helpful, client-focused, and professional attitude with the ability to maintain professionalism and positivity in a fast-paced environment