Senior Advisor - Spring Hills LLC

Job Title: Senior Advisor

Luxury Senior Community Portfolio (Hybrid Position)

Now hiring a Senior Advisor For a luxury senior living company that has been in business over 25 years. Become a part of something new. We are starting a REMOTE Call Center and looking for Full Time or Part Time Employees.

Apply at Spring Hills Assisted Living to Support our communities in 6 states. Our centralized call center needs experienced Senior Advisors to help families that are looking to transition into senior living. Looking for motivated senior advisors.

Spring Hills Assisted Living is an Award-winning company focused on employee experience. INVESTING IN YOUR FUTURE with COMPETITIVE pay, matching 401k, education and training. CARING about your work/life balance with flexible scheduling & GENEROUS PTO. #FINDINGYOURHAPPY with Employee Committee, rewards and recognitions, making friends where you work. BUILDING YOUR SKILLS with new investments in technology and opportunities for PROMOTIONS!

What you want: A Company that cares, to make a difference, to learn and grow, to be valued, to be a part of something special.

What we can do: Give you the opportunity to grow, to let your inner passion rise, to be your true self, to be a part of a Family.

Spring Hills Senior Communities wants YOU! Come and introduce yourself to us today we want to meet you and give you the opportunity to #LiveHappy. EEO

We offer competitive pay and comprehensive benefits:

• Flexible Schedules
• Medical Plan
• Dental Plan
• Vision Plans
• 401k Match
• Flex Spending Accounts
• Incentive Bonuses
• 100% Paid Life Insurance
• Vacation Hours
• Sick/Personal Days
• Associate Appreciation Program
• Premium Holiday Pay
• Continuous Education Available
• Cell Phone, Train & Retailer Discounts
• Volunteering Benefits

Our company is defined by our motto of “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and well-being of each of our residents. We are a premiere health care provider in the communities that we service.

Position Summary: Represents Spring Hills Assisted Living on various levels cultivating relationships. This position is responsible for counseling prospects, scheduling tours, answering phone calls, conducting follow ups with Family members. Helps create community initiatives, which allow the Company to raise its public exposure, create industry awareness, and develop referral relationships.

Essential Functions:

Converts prospects into move ins. Demonstrates a strong knowledge of sales strategy and implementation. Arranges on-site tours with prospective residents and their families for the purpose of discovery. Follows up with prospects via phone. Maintains a detailed, manual tracking system on all prospects. Continuously create unique, and personal follow up for prospects and their families. Maintains current knowledge of key competitor pricing, strengths, and weaknesses Build and cultivate relationships with industry contacts to gain industry knowledge, referrals, and business development leads Attends work as scheduled, including nights and weekends, and follows community’s call-off procedures  Process pertinent marketing information in a timely fashion.

Skills:

• Oral Comprehension - The ability to listen and understand information and ideas presented through spoken words and sentences.
• Organization - ability to organize priorities and task effectively. Organize large amount of sensitive data.
• Verbal and written communication - possess excellent communication skills. Communicating clearly and effectively with various groups of people.
• Computer skills - proficiency in Word, database software
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Experience and Education: Some college. One year or more call center experience, guest relations, senior living, luxury products, sales, and referral agencies. Efficiency in computer software such as Microsoft Word, Excel, and Power point.