Senior Agile Champion at American Express
Phoenix, AZ 85001
About the Job
DescriptionYou Lead the Way
We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems
Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development
Find your place in technology on #TeamAmex.How will you make an impact in this role?A Senior Agile Champion is a facilitator for Engineering teams, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users
An Agile Champion works with the Product Owner and engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.The Agile Champion advocates for and coach teams to implement Agile practices to drive incremental and iterative delivery of value.Responsibilities:Facilitates Agile events and ensures alignment with product goals and vision. Drives the Engineering team's contribution throughout the Program Increment (PI) through coaching and facilitating team level eventsActs as a Product Owner, when necessary, supports and coaches Product Owners through backlog refinement, backlog readiness, definition of ready/done, coaching on writing user stories, supports decision-making and fosters continuous delivery of business value to end usersEnsures alignment and coordination across multiple teams, aggregating their efforts to ensure all teams and products align with overall business objectivesSupports the team in achieving the PI objectives, understanding product requirements and improves the team’s long-term performance via coaching and encouraging continuous improvement in ways of working Supports coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE)) and ensures product alignment across teamsRaises and provides visibility around gaps, impediments, risks, and dependencies
Ensures impediments are visible and tracked through to resolution, escalating when necessary Fosters practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency on some occasions
Uses coaching and facilitation to enable team to use dependency management techniques to drive deliveryMonitors progress and impact over time by tracking, identifying and improving delivery effectiveness metrics, ensuring alignment with product goalsCultivates, coaches, and communicates an Agile mindset, working within principles and values and promoting a culture of continuous improvementImproves the performance and maturity of the team (e.g., reaction time and solutioning) by encouraging innovation, relentless improvement, and adoption of best practices, with a focus on product quality and deliveryLeadership and Coaching: Coach teams in Lean-Agile practices and mindsetsLive the Agile at Scale Values and PrinciplesEncourage diversity of thought and demonstrate an open mindset, fostering a culter of product innovationInspires a culture of trust and leadership in othersEncourage a learning culture to drive continuous improvements and standardizationRespectfully and purposefully challenge the status quo.Drives collaboration and quality practices between Agile and product teamsProvides guidance to ensure the timely identification and prioritization of technical and business featuresEnsure compliance with SDLC standards across the teamEnsures data integrity for the teams within the Agile Management tools and compliance with SDLC auditsInfluences team without authority; engages Agile Coaches to drive change and influence beyond own influence and authorityMinimum Qualifications:Bachelor’s degree in technology related discipline or equivalent experience preferred3-5 years’ relevant experience with a demonstrated track record of growing responsibility, including product ownership or project managementExperience participating in Agile, Scrum, or other rapid application development teams is preferred.Experience managing project/program budgets and reporting while ensuring compliance with Rally and Agile delivery platform.Experience in stakeholder management.Technical background with IT Operations / SRE highly preferred Preferred Qualifications:Demonstrated understanding of Agile, Scrum, or other rapid application development methods is preferred.SDLC Methodologies & PracticeAgile PM tools (Rally, JIRA)Strong coaching and leadership skills.Ability to guild teams to data driven decisioning.Ability to facilitate focused discussions to gain consensus.Ability to deliver communications to leadership.Ability to influence to drive continuous improvement of the delivery team.Builds trust and relationship within the team.Adaptive CommunicationAgile PracticesIndustry and Company KnowledgeOrganizational Change ManagementTechnical AcumenTechnology Industry TrendsDriving results and collaborating in a cross-functional and global environmentQualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition
Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being
That means we prioritize their physical, financial, and mental health through each stage of life
Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture
Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Employment eligibility to work with American Express in the U.S
is required as the company will not pursue visa sponsorship for these positions
Job Field: TechnologySchedule: Full-time
We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems
Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development
Find your place in technology on #TeamAmex.How will you make an impact in this role?A Senior Agile Champion is a facilitator for Engineering teams, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users
An Agile Champion works with the Product Owner and engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.The Agile Champion advocates for and coach teams to implement Agile practices to drive incremental and iterative delivery of value.Responsibilities:Facilitates Agile events and ensures alignment with product goals and vision. Drives the Engineering team's contribution throughout the Program Increment (PI) through coaching and facilitating team level eventsActs as a Product Owner, when necessary, supports and coaches Product Owners through backlog refinement, backlog readiness, definition of ready/done, coaching on writing user stories, supports decision-making and fosters continuous delivery of business value to end usersEnsures alignment and coordination across multiple teams, aggregating their efforts to ensure all teams and products align with overall business objectivesSupports the team in achieving the PI objectives, understanding product requirements and improves the team’s long-term performance via coaching and encouraging continuous improvement in ways of working Supports coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE)) and ensures product alignment across teamsRaises and provides visibility around gaps, impediments, risks, and dependencies
Ensures impediments are visible and tracked through to resolution, escalating when necessary Fosters practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency on some occasions
Uses coaching and facilitation to enable team to use dependency management techniques to drive deliveryMonitors progress and impact over time by tracking, identifying and improving delivery effectiveness metrics, ensuring alignment with product goalsCultivates, coaches, and communicates an Agile mindset, working within principles and values and promoting a culture of continuous improvementImproves the performance and maturity of the team (e.g., reaction time and solutioning) by encouraging innovation, relentless improvement, and adoption of best practices, with a focus on product quality and deliveryLeadership and Coaching: Coach teams in Lean-Agile practices and mindsetsLive the Agile at Scale Values and PrinciplesEncourage diversity of thought and demonstrate an open mindset, fostering a culter of product innovationInspires a culture of trust and leadership in othersEncourage a learning culture to drive continuous improvements and standardizationRespectfully and purposefully challenge the status quo.Drives collaboration and quality practices between Agile and product teamsProvides guidance to ensure the timely identification and prioritization of technical and business featuresEnsure compliance with SDLC standards across the teamEnsures data integrity for the teams within the Agile Management tools and compliance with SDLC auditsInfluences team without authority; engages Agile Coaches to drive change and influence beyond own influence and authorityMinimum Qualifications:Bachelor’s degree in technology related discipline or equivalent experience preferred3-5 years’ relevant experience with a demonstrated track record of growing responsibility, including product ownership or project managementExperience participating in Agile, Scrum, or other rapid application development teams is preferred.Experience managing project/program budgets and reporting while ensuring compliance with Rally and Agile delivery platform.Experience in stakeholder management.Technical background with IT Operations / SRE highly preferred Preferred Qualifications:Demonstrated understanding of Agile, Scrum, or other rapid application development methods is preferred.SDLC Methodologies & PracticeAgile PM tools (Rally, JIRA)Strong coaching and leadership skills.Ability to guild teams to data driven decisioning.Ability to facilitate focused discussions to gain consensus.Ability to deliver communications to leadership.Ability to influence to drive continuous improvement of the delivery team.Builds trust and relationship within the team.Adaptive CommunicationAgile PracticesIndustry and Company KnowledgeOrganizational Change ManagementTechnical AcumenTechnology Industry TrendsDriving results and collaborating in a cross-functional and global environmentQualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition
Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being
That means we prioritize their physical, financial, and mental health through each stage of life
Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture
Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Employment eligibility to work with American Express in the U.S
is required as the company will not pursue visa sponsorship for these positions
Job Field: TechnologySchedule: Full-time
