Senior Application Systems Analyst - Keller Independent School District

SUMMARY:

The Senior Application Systems Analyst’s role is responsible for?providing application design, reporting and support for computer application systems utilized by District Business Functions.  Provides leadership in daily operation of applications and implementation of third-party upgrades.  Acts as liaison between Technology/third-party vendors and functional areas.

The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

• Model KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.

• Provide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
• Maintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.

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MAJOR RESPONSIBILITIES AND DUTIES

Application Systems Management

• Provide program support and service delivery.
• Act as liaison with business departments and campuses regarding system and environment requirements.
• Analyze customer needs, research, recommend and implement automated solutions and enhancements to systems.
• Provide third-tier application support and problem resolution.
• Test and implement software updates and enhancements to ensure accuracy. 
• Compares requirements to existing systems before recommending modifications or new applications.
• Provide ongoing technical support to customers, including support for migrations of the application into various environments. 
• Create, maintain, and update technical manuals and documentation for business processes.
• Provide security access to application systems.
• Review and analyze system specifications to determine whether all required elements have been included. 

• Maintain excellent working relationships and communicate effectively with all levels of internal and external customers, staff, and third-party vendors.
• Keep abreast of relevant technological developments and identify training needs. 

Recordkeeping, Reporting, and Inventory

• Prepares flowcharts and diagrams, as necessary, to illustrate sequence of steps of a program or job to describe logical operations involved.
• Provide reporting and analyses for administrative applications including but not limited to student, payroll, finance, personnel, and provisioning.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. 
• Monitor and test system performance; prepare and deliver system performance statistics and reports. 
• Document all issues, activities, and resolutions using consistent and clear language.
• Utilize knowledgebase and suggest documentation improvements.

Policy and Law

• Perform other duties, as assigned by the immediate supervisor, Executive Director or Chief Technology Officer, for the purpose of ensuring the efficient and effective functioning of application systems.
• Maintain confidentiality.
• Pursue Professional Development activities for self and assigned staff; ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.

• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Comply with the Professional Code of Ethics and Standard Practices for Texas Educators.
• Follow District safety protocols and emergency procedures.
• Perform other related duties as assigned.

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QUALIFICATIONS:

Education/Certification:

• Bachelor’s Degree in Information Systems, Computer Science or related field 

Experience:

• Five (5) years of supporting and developing computer application programs, utilizing relational databases
• Five (5) years school district experience supporting Student/Business Information Systems (preferred)
• Experience with SQL or T-SQL
• Experience as a project team member 

• Experience with SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS) and SQL Server Reporting Services (SSRS)– (preferred)

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SPECIAL KNOWLEGDGE/SKILLS/ABILITIES:

• Ability to read and interpret documents such asoperatingand equipment maintenance instructions and procedure manuals.
• Ability towriteroutine reports and correspondence. 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.
• Ability to work independently and with teams on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. 
• Ability to work independently with little or no supervision.
• Effective and positive written and oral communication skills.
• Ability to work in collaboration with staff thathavevarying technology skills as well as work independently whennecessary.
• Ability to problem-solveapplicationsystems.
• Ability to work with systems, networks, and other groups in Technology to effectively communicate changes and technical problems to get them resolvedin a timely manner.
• Ability to negotiate and resolveconflict.
• Ability to exercise sound judgment in making critical decisions.

• Knowledge of the principles, methods, and tools for evaluating project needs and implementation timelines. 
• Ability toestablishand maintain effective working relationships.

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SUPERVISORY RESPONSIBILITES:

• None

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MENTAL/PHYSICAL DEMANDS AND ENVIRONMENTAL FACTORS:

Tools/Equipment Used: 

• Standard office equipment including personal computer and peripherals 
• Computer systems

Posture:

• Prolonged sitting and standing; bending/stooping, pushing/pulling, and twisting 

Motion:

• Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching 

Lifting:

• Occasional lifting and carrying up to 15 pounds

Environment: 

• May work prolonged or irregular hours; occasional districtwide and statewide travel
• Regular exposure to noise and computer monitors
• Remote work available when not required on-site and approved by department supervisor
• Work to be completed on-site from assigned school or building

Mental Demands: 

• Work with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours

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INTENT AND ACKNOWLEDGEMENT:

This description is intended to indicate the kinds of tasks and levels of work difficulty required of positions given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit, or any way modify the right of any supervisor to assign, direct and control the work of employees under supervision.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.