Senior Assignment and Career Counselor Advisor at Credence Management Solutions, LLC

Overview

Job Location: Remote within United States     

Remote Eligible: Yes

Telework Eligible: No

Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Senior Assignment and Career Counselor Advisor.  See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Senior Assignment and Career Counselor Advisor will primarily support the USAID’s Human Capital and Talent Management (HCTM) Office as a Credence Institutional Support Contractor (ISC).

The United States Agency for International Development (USAID) is the lead U.S. government agency responsible for providing economic development and humanitarian assistance abroad in support of U.S. foreign policy goals.  The Mission of the U.S. Agency for International Development is to accelerate human progress in developing countries by reducing poverty, advancing democracy, building market economies, promoting security, responding to crises, and improving quality of life.  Working with governments, institutions, and civil society, we assist individuals to build their own futures by mobilizing the full range of American’s public and private resources through our expert presence overseas.

The Senior Assignment and Career Counselor Advisor sits in the HCTM’s Foreign Service Center and provides services to USAID’s Backstop 50 Foreign Service Officers (FSOs) for the on-going hiring of new FSOs as part of the Career Candidate Corp (C3) Initiative.

Salary Range

Full salary range for this position is $133,380 to $200,720 per year, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability.

Responsibilities include, but are not limited to the duties listed below

• Assignment and Career Counselors (ACCs) are the initial contact for a cadre of nearly 1980 Foreign Service Officers (FSOs) in technical and support backstops at the junior, mid-career, and senior levels. The Backstop 50 Assignments and Career Counselor supports a cadre of 200 health foreign service officers.
• ACCs will provide assignment and career development counseling services to all FSOs throughout their career. They will be the point of contact for information and guidance on annual performance evaluations (AEF), the process of obtaining tenure, the assignment and bidding process (formal and informal); the performance and evaluation counseling interaction with tenure and performance boards, coaching and mentoring of new FSOs hired under the C3 initiative; and, interacting with FSOs requiring exceptions and special attention.
• ACCs will be required to understand and support personnel policies found in ADS 400 Series and all other executive and administrative directions and regulations so that they can provide accurate information to their FSO clients. Provide recommendations to the Policy and Programs Information Management Division (PPIM) on proposed policies that would affect FSOs. Review and comment on changes in the ADS that would affect FSOs in Missions and in USAID/W. 
• Be aware of USAID policies and procedures governing the recruitment, staffing, training and support followed by HCTM/FSC, overseas Missions and USAID/W operating units.
• Support FSO clients in their career development, but always keeping in mind that ACCs also support HCTM/FSC management and, therefore, must ultimately be aware and support the corporate needs of USAID.

Education, Requirements and Qualifications

• Master’s degree and 10 years of relevant experience, Bachelor’s degree and 12 years of relevant experience, Associate’s degree and 14 years of relevant experience, or High School Diploma and 16 years of relevant experience.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.
• In depth knowledge of the full range of human resource management regulations, policies, systems, and procedures as related to the Foreign Service.
• Demonstrated senior level expertise in the development and interpretation of human resource policies related to the Foreign Service.
• Advanced ability to work both independently and as part of a team and demonstrated experience to provide technical assistance and subject matter expertise.
• High degree of judgment, ingenuity, and originality to interpret strategy and to analyze, develop, and present work results.
• Proven ability to provide intellectual leadership and operate strategically.
• Excellent analytical and communications skills with ability to present information clearly both verbally and in writing.
• Demonstrated ability to work both independently and in a cross-cultural team environment.

 Competencies/Performance Criteria

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.