Senior Benefits Administrator - ConsultNet

Position: Senior Benefits Administrator
Location: Jacksonville, FL
Employment Type: CTH

About the Role:
Our company seeks a dedicated Senior Benefits Administrator to manage and enhance our benefits programs and provide crucial support to our team. With a minimum of 3 years in benefits administration, the ideal candidate will bring strong experience in health and welfare benefits, compliance expertise, and a proactive approach to employee support. This position will play a vital role in daily operations and process improvement to streamline benefits functions across our organization.

Key Responsibilities:

• Benefits Program Administration : Develop, implement, and administer a variety of benefit programs, including medical, vision, dental, life, LTD/STD, and retirement accounts (401k or 403b). Act as a liaison with brokers and vendors, facilitating plan design, issue resolution, and benefit program management.
• Employee Support & Education : Lead benefits education, guiding associates through enrollment and onboarding sessions. Address associate inquiries with clear and concise communication, ensuring they have a strong understanding of their benefits options.
• Compliance & Regulatory Oversight : Ensure adherence to ERISA, COBRA, and ACA regulations, managing ACA compliance, 1095-C filing, and related audits. Conduct routine audits and collaborate on non-discrimination testing to maintain compliance.
• Issue Resolution & Root Cause Analysis : Investigate and resolve complex benefits-related issues. Utilize root cause analysis to identify recurring issues, implement solutions, and improve benefits processes.
• Process Improvement : Spearhead initiatives to improve workflows and benefits processes, making operations more efficient and employee-focused. Review, approve, and process benefits invoices, ensuring timely and accurate premium payments.
• Leave of Absence (LOA) Administration : Manage FMLA and other leave programs, ensuring federal and company policy compliance. Experience with ADA and disability claims is a plus.
• Open Enrollment Management : Organize and lead annual open enrollment events, coordinating with multiple departments to ensure smooth implementation across all locations.

Key Qualifications:

• Minimum of 3 years of experience in benefits administration, with hands-on experience across health and welfare programs.
• Proficiency in benefits software systems such as Ceridian Dayforce, ADP, UKG, iCIMS, or Taleo.
• Deep understanding of federal compliance regulations, including ERISA, COBRA, ACA, and FMLA.
• Demonstrated analytical skills, particularly with issue resolution and compliance monitoring.
• Proven track record in process improvement, with the ability to optimize workflows for increased efficiency.
• PHR or SHRM-CP certification preferred.

Ideal Candidate Attributes:

• Attention to Detail : High degree of accuracy in compliance documentation and benefits processing.
• Proactive Problem-Solver : Capable of identifying and addressing issues independently.
• Collaborative : Works effectively across HR and other teams, enhancing the benefits experience for all employees.
• Employee-Centric : Prioritizes employee satisfaction, with a focus on clear and supportive benefits communication.

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.