Senior Business Analyst - Boston Medical Center

Position: Senior Business Analyst

Location: 725 Albany Street, Shapiro 4B, Boston, MA 02118

Report to main campus. Eligible to work remotely from anywhere in U.S. but must report to BMC campus one time/month

Shift: Day Shift

Schedule: Full Time

Essential Responsibilities and Duties:

• Support the Sr. Administrative Director and Director of Operations in the Department of Orthopedic Surgery in department decision-making relating to clinical, finance, strategy, research, personnel operations, and clinical process improvement projects.
• Use analytical methods to optimize decision-making, policy formation, and general managerial functions, and systematize specific and complex executional related projects as well as provide leadership in project management.
• Utilize various software tools for data extraction and analysis for project support as well as ad hoc reports for research senior management.
• Assist with and/or create project documentation including functional, technical, and conceptual design specifications, requirements/due diligence, use-cases, testing scenarios, process flow charts etc.
• Assist in overall software and systems implementations and integrations.
• Work with IT and support the internal clinical and research teams on major conversions, upgrades, and enhancements.
• Conduct interviews to gather business requirements, understand and map the full life cycle of business processes to ensure compliance with internal and external policies.
• Act as liaison between internal and external stakeholders to define, document and review business and system requirements.
• Participate in IRB and other research initiatives/projects to support/serve as an internal resource.
• Participate in process design or improvement initiatives.
• Work with and join multiple large datasets together in Microsoft Excel, Red Cap and/or Access,
• Perform database management and Query/Table/e-Form building
• Work with other departments to coordinate activities and project work in order to ensure that BMC meets customer expectations
• Coordinate & provide leadership in project management; gather deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan.
• Work with user groups (internal and external) to provide training, resolve questions, assess user needs, and recommend changes to the automated systems.
• Document and update documentation for all internal system application and integration projects including user and internal documentation.
• Assist monitoring Orthopedics clinical, departmental and grant accounting reports to help managers analyze budget variances.
• Provide standard operating reports for administrative activities at departmental level.
• Analyze metric reports to identify & interpret trends, variances, and business performance.
• Deal discreetly with highly sensitive, confidential written, electronic, and oral communications
• Perform other related duties as required.

Requirements:

• Master's degree in Information Technology, Healthcare Informatics, or a related data analytics field.
• Must have 4 years of data analytics experience involving the following: (1) working with large data and creating complex reports and queries; (2) performing data extraction, cleaning, analysis and manipulation; and (3) working with database visualization tools and management query software (e.g. SQL) and relationship database.
• Must also have experience using MS Office applications (e.g. MS Word, Excel, Access, PowerPoint and Outlook).
• Stated experience must include 2 years of experience with implementing use of ETL systems and processes.

Contact: Sandi Molettieri, Director of Talent Acquisition, BMC, 850 Harrison Ave., Dowling Building, 1st Floor, Boston, MA 02118. Sandi@Molettieri@bmc.org
Req id: 31419