Senior Business Controls Manager - Commercial & Consumer Banking Products at City National Bank
Los Angeles, CA 90071
About the Job
SENIOR BUSINESS CONTROLS MANAGER - COMMERCIAL & CONSUMER BANKING PRODUCTS WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Banking and Control Officer ("BCO") for commercial supporting Commercial & Consumer Banking Products and will assume a pivotal role as an advisor and partner to the Risk Framework leadership team
Responsibilities will encompass issue identification, solution design, and implementation, leveraging industry practices and regulatory insights
This role is expected to contribute constructively and balance challenges, ensuring alignment of business objectives with CNB's risk appetite and established limits
What you will do Responsible for the development and implementation of new programs/strategies, implementation of regulation, rules, and risk management requirements
Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates
Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line
Execute essential risk program functions, including Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Issue Management, Operational Losses, and more
Provide informed and valuable risk and control perspectives to executive management
Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to XXX Banking activities Lead team members in conducting research, analyzing and interpreting data and information to support strategies, initiatives, organizational planning and business model adjustments
Act as the business teams’ liaison for all business line risk management, compliance activities, legal engagement, and internal or external audits
Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders
Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision
Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately
Understand interdependencies to achieve success
Partner with team members to contribute concise communication materials for senior management
Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message
Prioritize organizational risk management objectives
Direct special projects as necessary
Facilitate audit and examination activities
Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training
Must-Have* Bachelor's Degree or equivalent Minimum 10-12 years managing projects Minimum 10-12 years within or related to financial services Skills and Knowledge MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred 8-10 years of experience managing projects 8-10 years in a role requiring complex problem solving Strong interpersonal and influencing skills – and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results
Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Diverse problem solving experience An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity Compensation Starting base salary: $127,626 - $237,014 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024
Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C
and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets
City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves
*City National Bank does business in Miami and the state of Florida as CN Bank
For more information about City National, visit cnb.com
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct
READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process
Please contact us via email or leave a message at
These contact methods are dedicated to applicants whose disability prevents them from successfully applying online
Only messages left for this purpose will be returned
Responses may take up to two business days.
Responsibilities will encompass issue identification, solution design, and implementation, leveraging industry practices and regulatory insights
This role is expected to contribute constructively and balance challenges, ensuring alignment of business objectives with CNB's risk appetite and established limits
What you will do Responsible for the development and implementation of new programs/strategies, implementation of regulation, rules, and risk management requirements
Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates
Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line
Execute essential risk program functions, including Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Issue Management, Operational Losses, and more
Provide informed and valuable risk and control perspectives to executive management
Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to XXX Banking activities Lead team members in conducting research, analyzing and interpreting data and information to support strategies, initiatives, organizational planning and business model adjustments
Act as the business teams’ liaison for all business line risk management, compliance activities, legal engagement, and internal or external audits
Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders
Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision
Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately
Understand interdependencies to achieve success
Partner with team members to contribute concise communication materials for senior management
Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message
Prioritize organizational risk management objectives
Direct special projects as necessary
Facilitate audit and examination activities
Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training
Must-Have* Bachelor's Degree or equivalent Minimum 10-12 years managing projects Minimum 10-12 years within or related to financial services Skills and Knowledge MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred 8-10 years of experience managing projects 8-10 years in a role requiring complex problem solving Strong interpersonal and influencing skills – and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results
Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Diverse problem solving experience An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity Compensation Starting base salary: $127,626 - $237,014 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024
Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C
and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets
City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves
*City National Bank does business in Miami and the state of Florida as CN Bank
For more information about City National, visit cnb.com
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct
READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process
Please contact us via email or leave a message at
(213) 673-9139
These contact methods are dedicated to applicants whose disability prevents them from successfully applying online
Only messages left for this purpose will be returned
Responses may take up to two business days.
