Senior Business Operations Manager at Ironclad
San Francisco, CA
About the Job
Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars
L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence
It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business
We’re a leader in the Forrester Wave for Contract Lifecycle Management
We have been recognized as a Fortune Great Place to Work for four consecutive years
Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant
We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND
For more information, visit or follow us on LinkedIn and Twitter.About this role:Ironclad is seeking an experienced and strategic Senior Business Operations Manager to scale our operations team
This pivotal role requires a practitioner who will drive cross-functional initiatives and optimize processes that support our ambitious growth trajectory
As a key member of this new team, you will play a critical role in shaping Ironclad’s operational strategy and execution.Key Responsibilities:Strategic Management & Data-Driven Decision Making:Drive the operational strategy for the company, ensuring alignment with business goals and objectives.Oversee key projects that enhance company operations..Leverage qualitative and quantitative analysis to identify opportunities for improvement
Lead initiatives to gather insights through interviews, surveys, and data analytics tools.Propose actions to the management team using data to support their major choices.Operational Excellence & Change Management:Enhance and streamline core company operations, including company annual planning, and ad hoc strategic projects. Implement and refine processes that ensure high levels of productivity and performance within the organization.Lead change management initiatives to ensure smooth transitions during process and system enhancements.Act as a champion for operational initiatives, appropriately communicating changes and benefits to the organization.Cross-Functional Collaboration:Partner with stakeholders and executive team to develop and implement best practices and scalable solutions that improve company-wide performance.Foster a culture of collaboration and accountability across teams to achieve operational excellence.Qualifications:Experience: 7+ years of experience in business operations or related fields, with a strong preference for SaaS and dynamic environments.Analytical Expertise: Advanced proficiency in data analysis and visualization tools (e.g., Tableau, Excel) with a strong ability to derive insights and drive actionable outcomes.Strategic Mindset: Demonstrated success in developing and executing operational strategies that align with business goals and drive growth.Communication Skills: Must have ability to effectively communicate across the company and various levels of leadershipBusiness Acumen: Deep knowledge of business operations and financial principles, with a strong focus on delivering measurable results.Educational Background: MBA or relevant advanced degree preferred; strong academic and professional credentials in management, finance, or operations.Teammate Qualities: High output, low ego; collaborative with a proven ability to inspire others and drive change across the organization.Benefits:Health, dental, and vision insurance401kWellness reimbursementTake what you need vacation policyGenerous parental leave for both primary and secondary caregiversBase Salary Range: $159,000 - $199,000The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate
Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Compensation Range: $159K - $199KLocationSan Francisco, CATypeFull timeDepartmentFinanceCompensationBase Salary Range: $159K – $199K
• Offers EquityThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate
Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence
It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business
We’re a leader in the Forrester Wave for Contract Lifecycle Management
We have been recognized as a Fortune Great Place to Work for four consecutive years
Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant
We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND
For more information, visit or follow us on LinkedIn and Twitter.About this role:Ironclad is seeking an experienced and strategic Senior Business Operations Manager to scale our operations team
This pivotal role requires a practitioner who will drive cross-functional initiatives and optimize processes that support our ambitious growth trajectory
As a key member of this new team, you will play a critical role in shaping Ironclad’s operational strategy and execution.Key Responsibilities:Strategic Management & Data-Driven Decision Making:Drive the operational strategy for the company, ensuring alignment with business goals and objectives.Oversee key projects that enhance company operations..Leverage qualitative and quantitative analysis to identify opportunities for improvement
Lead initiatives to gather insights through interviews, surveys, and data analytics tools.Propose actions to the management team using data to support their major choices.Operational Excellence & Change Management:Enhance and streamline core company operations, including company annual planning, and ad hoc strategic projects. Implement and refine processes that ensure high levels of productivity and performance within the organization.Lead change management initiatives to ensure smooth transitions during process and system enhancements.Act as a champion for operational initiatives, appropriately communicating changes and benefits to the organization.Cross-Functional Collaboration:Partner with stakeholders and executive team to develop and implement best practices and scalable solutions that improve company-wide performance.Foster a culture of collaboration and accountability across teams to achieve operational excellence.Qualifications:Experience: 7+ years of experience in business operations or related fields, with a strong preference for SaaS and dynamic environments.Analytical Expertise: Advanced proficiency in data analysis and visualization tools (e.g., Tableau, Excel) with a strong ability to derive insights and drive actionable outcomes.Strategic Mindset: Demonstrated success in developing and executing operational strategies that align with business goals and drive growth.Communication Skills: Must have ability to effectively communicate across the company and various levels of leadershipBusiness Acumen: Deep knowledge of business operations and financial principles, with a strong focus on delivering measurable results.Educational Background: MBA or relevant advanced degree preferred; strong academic and professional credentials in management, finance, or operations.Teammate Qualities: High output, low ego; collaborative with a proven ability to inspire others and drive change across the organization.Benefits:Health, dental, and vision insurance401kWellness reimbursementTake what you need vacation policyGenerous parental leave for both primary and secondary caregiversBase Salary Range: $159,000 - $199,000The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate
Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Compensation Range: $159K - $199KLocationSan Francisco, CATypeFull timeDepartmentFinanceCompensationBase Salary Range: $159K – $199K
• Offers EquityThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate
Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
