Senior Buyer Account Manager, Velocity - B-Stock
Austin, TX
About the Job
JOB SUMMARY
As a senior member of the Large Buyer Account Management Team, the Sr. Buyer Account Manager will drive accelerated GMV growth by bringing in new high value buyers and managing a portfolio of some of our highest-value B2B liquidation buyers. This role requires a deep understanding of buyer dynamics and advanced B2B sales strategies to qualify, onboard, and scale large buyers.
The Senior Buyer Account Manager will focus on fostering high-impact relationships, increasing buyer engagement and spend, and spearheading initiatives to deliver tailored solutions for complex liquidation needs. This role demands a strong leadership presence and cross-functional collaboration with Seller Account Management, Product, Sales, Marketing, and Operations teams to ensure smooth operational support and strategic alignment.
Reporting to the Sr. Director of Buyer Account Management, this individual will contribute to the long-term success of buyer growth and significantly impact revenue targets.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Develop an expert-level understanding of B-Stock's business model, platform, and value proposition.
- Proactive outreach to large, strategic buyers through multiple communication channels (calls, emails, texts) to drive growth and re-engagement.
- Provide high-touch support to ensure the success of large transactions, while resolving any buyer issues related to payments, shipping, or operational barriers.
- Build and own long-term relationships with a portfolio of large buyers, focusing on increasing spend and reducing churn.
- Drive performance by analyzing buyer data, identifying trends, and proposing strategies to optimize buyer acquisition and transaction growth.
- Maintain accurate buyer records in Salesforce and provide detailed reporting on buyer activity and engagement metrics.
- Participate in trade shows, buyer presentations, and in-person client meetings as needed (up to 15% travel expected).
- Collaborate with internal teams to share buyer insights and contribute to product development, sales strategies, and marketing efforts.
- Offer support to ad-hoc requests.
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
- 3+ years experience with Enterprise B2B Liquidation Sales or Account Management. Preferably with a large book of business or the ability to quickly grow one.
- Coachable and can work well independently and collaboratively
- Demonstrated success in growing large, high-value accounts and meeting ambitious sales goals.
- Outgoing and personable disposition, eager to create new relationships, not afraid to call people
- Bachelor's in business, marketing, entrepreneurship, or related field.
- Experience with, and/or an understanding of the marketplace business model and all liquidation models.
- Strong verbal and written communication skills, with the ability to present complex solutions to senior stakeholders.
- Ability to thrive in a fast-paced environment with tight deadlines and high expectations.
- Proficient in MS Office or G-Suite, Salesforce, and other CRM platforms
- Creative problem-solver with a track record of delivering results.
PREFERRED QUALIFICATIONS
- Experience in Liquidation Sales or Logistics and Supply Chain Industries.
- Knowledge or Understanding of B2B e-commerce, ERP (enterprise resource planning), Logistic Software Solutions, or SaaS (Software as a Service)
- Experience working in a high-growth or start-up environment.
- Familiarity with managing large transactions and understanding complex buyer needs.
The base pay rate for this role will range between $70,000 to $80,000 per annum with a bonus plan. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
- Competitive compensation packages including bonus and options
- Medical, dental, and vision benefits
- Matching 401(K)
- Paid time off
- Telecommuting and remote-work options
- Support for continuing education
- Team off-sites, social events, annual company events, and frequent extracurricular activities
- Unlimited snacks and drinks (in office)
THE COMPANY
B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.
Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce.
In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be "waste" merchandise. In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock!
The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.