Senior Category Manager, Exotics (Small Pets) - Chewy
Boston, MA
About the Job
Our Opportunity:
Chewy is seeking a Senior Category Manager, Exotics to join our growing and fast-paced Exotics merchandising team. Location is flexible between Bellevue, WA | Boston, MA or Plantation, FL.
At Chewy, our top priority is delivering an extraordinary customer and partner experience. As a Category Manager, you will be a key player in handling partner relationships and driving growth for our small pet category. We are looking for a dedicated, high-reaching individual with strong negotiation, communication, and presentation skills. You should be a passionate, consistent, high performing, and a creative problem solver while handling details impeccably. You must be subject matter leader in small pets and should have experience with merchandising, retail, sales, and/or marketing.
What You'll Do:
- Lead small pet's category; small pets include, but are not limited too; guinea pigs, chinchillas, hedgehogs, rabbits, ferrets, fancy rats, sugar gliders, etc.
- Establish, build, and handle strong vendor partner relationships, including ownership across all assortments, pricing, cost/rebate/terms negotiations.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Find opportunities within your category to optimize and improve product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure partnership as well as well-rounded planning and execution
What You'll Need:
- 7+ years' experience with small pets
- 5+ years of comprehensive business experience in ecommerce, merchandising, retail, FMCG, or similar organizations.
- Passion for sales/merchandising and the willingness to move fast.
- Confirmed operator, skilled in go-to-market, and with focus on execution.
- Ability to influence cross-functional partners.
- Exceptional experience in vendor management/merchandising, sales, marketing, and general management.
- Ability to lead, be forward-thinking, prioritize, and run multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and strong knowledge of retail math.
Bonus:
- Business and leadership experience; both in bigger organizations and start-up businesses.
- SQL a plus
Hub Location & Work Arrangement:
- Hubs: Bellevue, WA | Boston, MA or Plantation, FL
- Hybrid Model: 2+ days in hub location per week
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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