Senior Change Management - Raistone

Raistone is a world leading fintech providing financial solutions to companies across all sectors of the economy. Our state-of-the-art technology enables small- and medium-sized businesses to obtain finance quickly and easily at equitable rates, while larger corporates can improve their cash positions with flexible payment terms. Our specialties also include risk evaluation and distribution, allowing us to extend investment opportunities in corporate debt to new participants. Raistone is owned by four major global financial institutions and has experienced consistent 100% year-over-year growth. Our embedded finance enables the world’s largest enterprise software firms to offer working capital finance to their millions of users.

At Raistone, we believe that all businesses should have access to their money, on their terms. And we’re just getting started.

The Change Management Team at Raistone is seeking a highly skilled and analytical Senior Change Management Specialist (Business Analyst) to support the planning, execution, and delivery of change initiatives within Raistone Operations Services Department. The ideal candidate will bridge the gap between business needs, operational processes and technology, ensuring that process changes and system enhancements align with strategic goals, improve business processes, and deliver measurable efficiencies. As a Business Analyst in Change Management, you will collaborate with internal stakeholders, analyze business line requirements, and facilitate the smooth transition of projects and system enhancements from concept through implementation, ensuring seamless integration into business operations processes.

In addition to business analysis, the role will require studying and writing detailed reports on business processes and change impacts to facilitate informed decision-making across departments. Expert-level proficiency with Microsoft Excel will be essential for data analysis and reporting.

While the role will primarily interface with Raistone Operations Services Team, the Senior Change Management Specialist will also engage with Product Management and R&D in these key functions:

• Requirements Gathering & Process Analysis:
  • Engage with stakeholders to understand current business objectives, processes, and challenges.
  • Conduct detailed analysis of current business processes, identifying efficiency or operational risk gaps.
  • Author Business Requirements Documentation prior to implementing new products within the Raistone Operations Services Team.
  • Study and write reports on process efficiency and areas for improvement to provide data-driven insights.
• Change Impact Assessment:
  • Write thorough and thoughtful specifications, data definitions, workflow diagrams, swim lanes, and wireframes.
  • Conduct impact analysis to assess the scope, risk, and readiness of proposed process or system enhancements.
  • Develop and test User Acceptance Testing scripts based on impact analysis to ensure systems and/or processes are tested thoroughly.
• Process Improvement & Optimization:
  • Implement new Product integration into current Operational processes and documented procedures.
  • Develop and maintain roadmaps for system enhancements and new product implementation.
  • Assist in developing and implementing new processes and procedures that align with Raistone’s policies and procedures.
  • Author all training documentation and user guides are in place to support successful process and system enhancement deployments into Raistone Operations Services Teams.
  • Utilize advanced Microsoft Excel skills to perform complex data analysis and generate reports that support process improvements.

The ideal candidate will be results-driven, possess good technical skills and boast an impeccable work ethic.  The candidate will have a solid business acumen, excellent communications skills, and a strong team orientation.

Experience Qualifications
• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience as a technical product owner or business analyst, with preference to candidates with experience in finance or information systems.
• Experience in writing Business Requirement Documentation, preferably across business units.
• Experience documenting clear, granular, accurate, and testable system specifications.
• Experience with Salesforce is preferred but not required.

Skills Qualifications:
• Expertise in Visio Flowchart illustration.
• Technical expertise in drafting Business Requirements Documentation.
• Strong analytical and problem-solving skills with the ability to think strategically.
• Proficiency in using Microsoft Excel for data analysis and reporting.
• Strong experience testing and leading other testers.
• Ability to manage multiple projects in a fast-paced start-up work environment.
• Organized and efficient, with the ability to prioritize and multi-task based on urgency of business needs.
• Self-motivated, positive, energetic, collaborative, and willing to help others.
• A tenacious results-driven outlook on project delivery for stakeholders.

By combining the best qualities of an investment bank, a fintech, and a startup, Raistone attracts a diverse mix of talented, energetic people who do amazing work. We continue to search for the best and brightest to change the global world of finance and create new opportunities for businesses. Our low-ego company culture seeks innovative, self-motivated team members who thrive in the collaborative, fast-paced environment of a rapidly growing global business.

The optimal candidates will help Raistone grow in a workplace that rewards innovation, accuracy, and efficiency, while also enabling staff to acquire additional skills. Raistone promotes a healthy work-life balance for its staff by offering competitive health and wellness benefits that will enable you to enjoy life, both while at work and after work is over.

Raistone Capital LLC is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, gender, gender identity, gender expression, age, sexual orientation, disability (physical or mental), medical condition, marital status, ancestry, protected veteran status, genetics, and any other protected group status or non-job-related characteristics as directed by law.

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