Senior Child Support Consultant [17163] at ATR Arena Technical Resources
About the Job
Job Title: Senior Consultant, Business/Technical Analyst (Full Time, W2)
Job Location: Remote with occasional travel
Eligibility: Must be authorized to work in the US
POSITION SUMMARY: Delivers consulting project activities for medium to long-term engagements requiring varied interpersonal and technical skills. The ideal candidate has experience on Child Support systems modernization efforts.
JOB RESPONSIBILITIES:
- Technical responsibilities include problem identification, implementation, testing, client training, and solution deployment.
- May act as lead analyst on projects and direct the day to day activities of other analysts.
- Analyzing complex data and identifying patterns, recommending actions and measuring outcomes.
- Coordination with technical staff to understand business requirements, specifications and processes.
- Market research and understanding of health and human market trends.
- Creating system functional specifications from business requirements.
- Performance is evaluated based on utilization and contractual deliverables.
- Project activities include interaction with company and client managers and cost/schedule monitoring.
- Identifies additional product/services opportunities in customer organization.
- Regular and predictable attendance required.
- Other duties as assigned.
DESIRED QUALIFICATIONS:
- Education required: Bachelors degree in related field or at least eight (8) years of relevant experience. An equivalent combination of education and experience may be substituted.
- Education preferred: Masters degree in related field preferred.
SKILLS/EXPERIENCE REQUIRED:
- Eight (8) years of current, relevant experience.
- Domain knowledge of Child Support programs is required. Experience on the systems modernization of these programs is highly preferred.
- In-depth data and problem analysis skills using industry standard means and tools.
- Ability to translate data into findings and communicate such to peers, management and clients.
- Experience writing detailed plans and reports and creating project deliverables.
- Ability to lead or work as a key member of a team with detail orientation.
- Expertise and currency in government human services, health and/or workforce organizations is required.
- Ability to quickly understand health and human service business processes and systems that support these processes.
- Experience creating functional specifications for system solutions from business requirements.
- Experience working effectively with a cross functional team.
- Experience in deadline-oriented work.
- Must possess exceptional organizational, interpersonal, written and verbal communication skills.
- Must be able to communicate effectively and professionally to all segments of the population.
- Proficiency in Microsoft Office Software including Word, Excel, Visio, Project and other computer software applications required to perform duties of this position.
SKILLS/EXPERIENCE PREFERRED:
- A working knowledge of related human services, health and/or workforce government organizations is required. Knowledge of Child Support or Child Welfare programs is required.
- Previous experience in consulting activities or professional services highly desirable.
- Previous experience working as a business analyst on large computer system is highly desirable.
- Experience writing proposals and designing business solutions applicable to business development and proposal activities is also desired.
Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability.
