Senior Client Billing Specialist - The Clearing House

Position summary: The Senior Billing Specialist is responsible for the Validation of our vendor invoices for telecom expenses. This position reviews incoming invoices and accounts for any variances related to: New Circuits, Disconnected circuits, changes in rates, changes in taxes and regulatory fess and validates that the amount invoiced is as expected. If information is incorrect, a dispute is opened with the vendor and tracked until resolution. This position also acts in the capacity of independent reviewer of billing for the TCH Products. The department leadership may approve, but this function is expected to also be able to provide operational approval.

Qualifications required:

• Ability to prioritize and manage multiple tasks
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Strong problem-solving and communication skills
• Excellent verbal and written skills
• Analytical and detail oriented
• Proficiency in Microsoft Office Excel

Qualifications desired:

• Working knowledge of AT&T or similar telecommunications provider billing systems
• Experienced with Ariba or similar contract systems
• Worked with telecom expense management systems such as Tangoe, Calero or similar

Essential functions and responsibilities:

• Identify, define root cause, and file disputes for invoice variances]
• Creation of reports and spreadsheets for management review
• Participant on regular meetings with senior management and telecom carriers
• Work closely with implementation specialists with circuit provisioning and finance
• Approve Billing invoices as needed
• Audit new profile additions to ensure changes made to direct debit profiles are accurate.
• Manage Product monthly circuit additions/deletions meetings with the client implementation specialists and also validate Client Billing was performed as intended.

Success factors/job competencies:

• Successful audit results
• Accurate and timely telecom expense reporting
• Correct telecom expense reporting to Finance and O&T Admin
• Any billing errors identified are quickly corrected.

Experience & Education:

• Bachelor’s degree preferred
• 5 years of experience in the area of finance/billing
• Project management experience

Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required.