Senior Cloud Systems Integration Engineer - Observability Specialist - SAP
Newtown Square, PA 19073
About the Job
We help the world run better At SAP, we enable you to bring out your best
Our company culture is focused on collaboration and a shared passion to help the world run better
How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. This is a Hybrid role based out Newtown Square, PA
Hybrid is 3 days/week onsite & 2 days/week remote.Meet the Team:
Global Cloud Infrastructure & Delivery (GCID) develops and delivers services for cloud infrastructure and cloud operations to SAP Lines of Business (LoB) and through them, our external customers. We support LoBs and their customers' cloud adoption journey through four hyperscaler public clouds and SAP's Infrastructure-as-a-Service.About the Role:Join our global team specializing in Reliability Engineering and Services, collaborating with DevOps Engineers and Operational Experts
As a Senior Cloud Systems Integration Engineer - Observability Specialist, you will play a crucial role in developing and implementing cutting-edge Observability solutions powered by Big Data, streaming pipelines, Machine Learning, and Large Language models
You'll focus on integrating public and private cloud solutions into the SAP ecosystem, optimizing alerts, metrics, and logs using AI-driven Observability solutions. You will work as part of an implementation project, with an eye toward integration and operationalization, where you will ultimately join the core SRE teams in support of the environments. You will be expected to bridge the gap between Infrastructure, Platform, and Application Observability from the point of first contact
You will also support troubleshooting during major incidents related to our global cloud infrastructure, ensuring excellence in triage and resolution. You will help the team to reduce critical KPI's around MTTD/MTTR, Signal to Noise Ratio, and other relevant metrics using these advanced methods.Key Responsibilities:Collaborate with cross-functional teams following Agile methodologies like SCRUM.Prioritize and deliver high-quality developments within tight timelines.Build expertise in hyperscaler provider architectures and API integration models.Ensure seamless operations and maximum uptime for our services.Participate in On-Call rotational coverage, including weekends and holidays.Share knowledge and drive hyperscaler adoption and integration.Support ongoing Observability and Monitoring enhancements/development across the SAP Cloud Ecosystem.Assist SRE teams in Reliability Services.Required Skills:Rapid adoption of cutting-edge technologies.Advanced analytical and problem-solving abilities.Strong team player with exceptional communication skills.Self-driven with a sense of urgency to resolve issues efficiently.Proficient in spoken and written English.Experience:Development: 4+ years of professional or enterprise development experience.Strong knowledge of Python & JavaScript programming.Experience in REST API implementation (Flask or FastAPI).Microservice-based development expertise.DevOps:CI/CD pipelines using Azure, Jenkins, or similar tools.Hands-on experience with Docker containers & Kubernetes.Public cloud environments (GCP/AWS/Azure).Solid grasp of JSON, YAML, & Github.Enterprise/Service Provider Data Center Architecture.Familiarity with Fault Monitoring and Performance Management tools.Hyperscalers:Certifications with public cloud providers (GCP, AWS, Azure, IBM, Alibaba Cloud, etc.).Adoption and integration methodologies between cloud solutionsObservability data ingestion and pipelines working knowledge.Algorithms, data structures & patterns.Preferred:Experience with Elasticsearch, Splunk, or similar platforms.Web development frameworks knowledge.Familiarity with Terraform, HelmChart, Ansible, or similar tools.Understanding of Kubeflow, MLFlow, Dataflow, or similar technologies.Education:Bachelor's or equivalent in Software Engineering, Computer Science, or related fields.Industry Technical Certifications (CCNA, CKA, RHCE, AZ-900, etc.) and ITIL courseware are beneficial.#SAPGCIDCareersBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves
At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential
We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer
We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities
If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy
Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/DisabilityQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity
SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role
The targeted combined range for this position is $117,300- $246,400 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc
as determined through the selection process
Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance
Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.Requisition ID: 406372 | Work Area:Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Our company culture is focused on collaboration and a shared passion to help the world run better
How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. This is a Hybrid role based out Newtown Square, PA
Hybrid is 3 days/week onsite & 2 days/week remote.Meet the Team:
Global Cloud Infrastructure & Delivery (GCID) develops and delivers services for cloud infrastructure and cloud operations to SAP Lines of Business (LoB) and through them, our external customers. We support LoBs and their customers' cloud adoption journey through four hyperscaler public clouds and SAP's Infrastructure-as-a-Service.About the Role:Join our global team specializing in Reliability Engineering and Services, collaborating with DevOps Engineers and Operational Experts
As a Senior Cloud Systems Integration Engineer - Observability Specialist, you will play a crucial role in developing and implementing cutting-edge Observability solutions powered by Big Data, streaming pipelines, Machine Learning, and Large Language models
You'll focus on integrating public and private cloud solutions into the SAP ecosystem, optimizing alerts, metrics, and logs using AI-driven Observability solutions. You will work as part of an implementation project, with an eye toward integration and operationalization, where you will ultimately join the core SRE teams in support of the environments. You will be expected to bridge the gap between Infrastructure, Platform, and Application Observability from the point of first contact
You will also support troubleshooting during major incidents related to our global cloud infrastructure, ensuring excellence in triage and resolution. You will help the team to reduce critical KPI's around MTTD/MTTR, Signal to Noise Ratio, and other relevant metrics using these advanced methods.Key Responsibilities:Collaborate with cross-functional teams following Agile methodologies like SCRUM.Prioritize and deliver high-quality developments within tight timelines.Build expertise in hyperscaler provider architectures and API integration models.Ensure seamless operations and maximum uptime for our services.Participate in On-Call rotational coverage, including weekends and holidays.Share knowledge and drive hyperscaler adoption and integration.Support ongoing Observability and Monitoring enhancements/development across the SAP Cloud Ecosystem.Assist SRE teams in Reliability Services.Required Skills:Rapid adoption of cutting-edge technologies.Advanced analytical and problem-solving abilities.Strong team player with exceptional communication skills.Self-driven with a sense of urgency to resolve issues efficiently.Proficient in spoken and written English.Experience:Development: 4+ years of professional or enterprise development experience.Strong knowledge of Python & JavaScript programming.Experience in REST API implementation (Flask or FastAPI).Microservice-based development expertise.DevOps:CI/CD pipelines using Azure, Jenkins, or similar tools.Hands-on experience with Docker containers & Kubernetes.Public cloud environments (GCP/AWS/Azure).Solid grasp of JSON, YAML, & Github.Enterprise/Service Provider Data Center Architecture.Familiarity with Fault Monitoring and Performance Management tools.Hyperscalers:Certifications with public cloud providers (GCP, AWS, Azure, IBM, Alibaba Cloud, etc.).Adoption and integration methodologies between cloud solutionsObservability data ingestion and pipelines working knowledge.Algorithms, data structures & patterns.Preferred:Experience with Elasticsearch, Splunk, or similar platforms.Web development frameworks knowledge.Familiarity with Terraform, HelmChart, Ansible, or similar tools.Understanding of Kubeflow, MLFlow, Dataflow, or similar technologies.Education:Bachelor's or equivalent in Software Engineering, Computer Science, or related fields.Industry Technical Certifications (CCNA, CKA, RHCE, AZ-900, etc.) and ITIL courseware are beneficial.#SAPGCIDCareersBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves
At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential
We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer
We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities
If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
Careers@sap.com
.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy
Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/DisabilityQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity
SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role
The targeted combined range for this position is $117,300- $246,400 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc
as determined through the selection process
Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance
Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.Requisition ID: 406372 | Work Area:Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Source : SAP