Senior Commercial Operations Analyst - HealthEdge Software Inc
Burlington, MA
About the Job
Overview
Position Overview :
OurSales Operations Teamplays a crucial role in driving our business forward, and we are seeking a talentedSenior CommercialOperations Analyst to support their efforts. The ideal candidate isprocess and detail-oriented, analytical,and eager to learn.As aBusinessOperations Analyst, you willbe responsible forproviding analytical insights and operational support to our sales team. You will analyze sales data, track performance metrics, andidentifytrends to help improve sales effectiveness and efficiency. Your role will involve collaborating with cross-functional teams to streamline processes, implement best practices, and drive revenue growth. Additionally, you willbe responsible forgenerating reports, conducting sales forecasting, andassistingwith sales planning and strategy.
About Center of Excellence:
Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals.
Your Impact :
+ Analyze sales data and performance metrics toidentifyactionable insights on trends, opportunities, and areas for improvement.
+ Develop andimplementsales dashboards, reports, andsales forecastingmodels and toolstosupport sales planning andtrack sales performance and effectiveness.
+ Plan, deliver, and manage commercial projects and programs, such as sales campaigns, OKR deliverables, and other strategic initiatives.
+ Collaborate with cross-functional teams, including sales, marketing, finance, and operations, tooptimize processes and workflows.
+ Conduct complex ad-hoc analyses and provide actionable recommendations to drive sales growth and profitability.
+ Monitor and report on salesperformance, conversion rates, and sales cycle metrics.
+ Provide training and support to sales team members on sales tools, processes, and systems.
+ Facilitate a cross-functional team of technical and business SMEs to identify and refine business requirements and translate them to business informatics solutions
+ Stayup-to-dateon industry trends, best practices, and technologies related to sales operations.
What You Bring :
+ 5+ yearsexperienceinasalesreporting, analytics, orsimilar role,preferably in ahigh-growthtechnology, consulting,investment banking,or software industry
+ Strong analytical and quantitative skills, with the ability tonavigate ambiguity and distill data into clear insights
+ Expertise withMicrosoft Excelincluding advanced features
+ Experience with Salesforce or similar
+ Experience with Tableau and/ orPower BI
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
+ Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
+ Experience working within the Healthcare industrya plus
+ Bachelor's degree in Business, Finance, Economics, or related field
Geographic Responsibility: This is a hybrid role with in office ~1-2x/week preferred (Burlington and/or Boston)
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
+ The employeeis occasionally required tomove around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Work across multiple time zones in a hybrid or remote work environment.
+ Long periodsof time sitting and/or standing in front of a computer using video technology.
+ May require travel dependent on company needs.
_The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills_ _required_ _._ _HealthEdge_ _reserves the right to_ _modify_ _, add, or remove duties and to assign other_ _duties_ _as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may_ _be required_ _to go through a pre-employment criminal background check._
_ _
_HealthEdge_ _is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women,_ _veterans_ _and persons with disabilities._
_#LI-Hybrid_
Job Locations _US-MA-Burlington | US-MA-Burlington | US-MA-Boston_
ID _2024-4939_
Category _Sales_
Position Type _Full-Time_
HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Overview :
OurSales Operations Teamplays a crucial role in driving our business forward, and we are seeking a talentedSenior CommercialOperations Analyst to support their efforts. The ideal candidate isprocess and detail-oriented, analytical,and eager to learn.As aBusinessOperations Analyst, you willbe responsible forproviding analytical insights and operational support to our sales team. You will analyze sales data, track performance metrics, andidentifytrends to help improve sales effectiveness and efficiency. Your role will involve collaborating with cross-functional teams to streamline processes, implement best practices, and drive revenue growth. Additionally, you willbe responsible forgenerating reports, conducting sales forecasting, andassistingwith sales planning and strategy.
About Center of Excellence:
Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals.
Your Impact :
+ Analyze sales data and performance metrics toidentifyactionable insights on trends, opportunities, and areas for improvement.
+ Develop andimplementsales dashboards, reports, andsales forecastingmodels and toolstosupport sales planning andtrack sales performance and effectiveness.
+ Plan, deliver, and manage commercial projects and programs, such as sales campaigns, OKR deliverables, and other strategic initiatives.
+ Collaborate with cross-functional teams, including sales, marketing, finance, and operations, tooptimize processes and workflows.
+ Conduct complex ad-hoc analyses and provide actionable recommendations to drive sales growth and profitability.
+ Monitor and report on salesperformance, conversion rates, and sales cycle metrics.
+ Provide training and support to sales team members on sales tools, processes, and systems.
+ Facilitate a cross-functional team of technical and business SMEs to identify and refine business requirements and translate them to business informatics solutions
+ Stayup-to-dateon industry trends, best practices, and technologies related to sales operations.
What You Bring :
+ 5+ yearsexperienceinasalesreporting, analytics, orsimilar role,preferably in ahigh-growthtechnology, consulting,investment banking,or software industry
+ Strong analytical and quantitative skills, with the ability tonavigate ambiguity and distill data into clear insights
+ Expertise withMicrosoft Excelincluding advanced features
+ Experience with Salesforce or similar
+ Experience with Tableau and/ orPower BI
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
+ Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
+ Experience working within the Healthcare industrya plus
+ Bachelor's degree in Business, Finance, Economics, or related field
Geographic Responsibility: This is a hybrid role with in office ~1-2x/week preferred (Burlington and/or Boston)
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
+ The employeeis occasionally required tomove around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Work across multiple time zones in a hybrid or remote work environment.
+ Long periodsof time sitting and/or standing in front of a computer using video technology.
+ May require travel dependent on company needs.
_The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills_ _required_ _._ _HealthEdge_ _reserves the right to_ _modify_ _, add, or remove duties and to assign other_ _duties_ _as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may_ _be required_ _to go through a pre-employment criminal background check._
_ _
_HealthEdge_ _is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women,_ _veterans_ _and persons with disabilities._
_#LI-Hybrid_
Job Locations _US-MA-Burlington | US-MA-Burlington | US-MA-Boston_
ID _2024-4939_
Category _Sales_
Position Type _Full-Time_
HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Source : HealthEdge Software Inc
